Job Description Warehouse Team Supervisor- San Antonio, TX - ( 21072588 ) **Description**

Job Summary: Team Leaders will manage different areas of operations in order to develop expertise in people leadership and tactical operations leadership. Leads a team of hourly non-management Partners.

Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary:

- Provides daily supervision and support for an assigned group of hourly Partners. Maintains an environment within the facility where Partners trust and respect their Leader and work together as a team to accomplish goals and objectives.

- Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes.

- Operates a team that consistently meets Customers- needs and expectations. Tracks, monitors & resolves customer complaints. Responsible for service recovery efforts. Identifies trends and provides feedback.

- Monitors and evaluates key performance indicators for both daily and weekly team performance; measure against goals, gets team buy-in and provides feedback to the team.

- Monitors and adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations.

- Takes an active role in the development of Partners. Provides leaning and growth opportunities. Addresses performance that does not meet expectations.

- Maintains a clean, safe, pest-free, and well organized facility. Follows established SOPs and ensures Partners are trained and in compliance. Documents measures through SOPs in accordance with OSHA and H-E-B guidelines.

- Recognizes Partner achievements

- Majority of the time spent using independent judgment in making employment-related business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaged in resolving Partner-related matters.

Preferred Education and Experience

- Bachelor-s Degree or minimum of 1 year related experience

- Attendance and completion of Leadership & Development Classes as assigned

Preferred Key Competencies

- Strong organization and time management skills with ability to multi-task and attention to detail

- Strong written and verbal communication skills; experience with presentation a plus

- Strong analytical and project management skills

- Strong negotiation and influencing skills

- Fundamental working knowledge of: industry, EEOC and Employment laws

- Working knowledge of department level reports as assigned

- Demonstrated proficiency with operating internal and external software systems at an intermediate level. Advanced knowledge of operations of departmental programs.

Physical and Other Requirements

- Function in a fast-paced, distribution center & office environment

- Ability to work flexible schedules, including nights, weekends, and holidays.

- Able to work in multiple temperature zones

- Safely maneuver the facility without breaking OSHA regulations

- Travel by car or airplane with overnight stays **Primary Location**

: US-TX-San Antonio