Job Description
This position is located at the UT Health Primary Care clinic located at the MARC building. Under general supervision, responsible for performing a wide variety of medical and clinical support functions in an outpatient clinical settings. May assist with clinical and laboratory procedures, maintain equipment, provide direct patient care, and administer common medications according to unit guidelines and providers' orders. May support the documentation of patients as dictated by the physician or provider.
Responsibilities

• Intakes patients by obtaining vital signs, weight, etc.
• Obtains history, chief complaint, medications, allergies, EKG, etc. and documents appropriately in the Electronic medical record.
• Report all pertinent findings to Physicians.
• Manages patient's appointments according to the doctor's schedules and protocols.
• Triages calls, medications/refills and facilitates patient needs, and documents all communication into the EMR system.
• Answers messages from patients by clinic policy.
• Handle all medication refills or request via clinic policy.
• Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
• Communicate all necessary patient information to physician in a timely manner.
• Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
• Triage calls, medications/refills and facilitates patient needs, and documents all communication into the electronic medical records (EMR) system.
• Performs all other duties as assigned.

Qualifications

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions.
• Demonstrates the ability to communicate effectively, written and verbally.
• Demonstrates analytical thinking - this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates the ability to participate as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
• Knowledge of EPIC software; may be required to be EPIC super user.

EDUCATION:

• High school diploma or GED and graduation from a Medical Assistant program is required.

Expereince:
Three (3) years of directly-related experience as a Medical Assistant is required.
LICENSE AND CERTIFICATION:

• CPR certification is required.
• Certified Medical Assistant (CMA) certification is preferred.

About Us
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Life Employees receive $40,000 of group term life insurance and $40,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year plus three floating holidays, which can be used anytime during the fiscal year.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.