Air or Ocean Import or Export Specialist

Salary - $50k to $65k base - Commensurate with experience

Excellent benefits

Cargowise advantageous or similar software

Must have 2 years of experience in international freight forwarding operations is required.

The client is a global freight forwarder and has been on a path of continued expansion and success for over many decades.

Job Summary:

The Air or Ocean Import or Export Specialist is responsible for the handling of the Air or Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and “whatever-it-takes” attitude.

Essential Duties & Responsibilities:

Handle day-to-day air and ocean export shipments.

Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.

Ensure all required documents are received; send final documents as needed.

File AES and other required documentation to process export shipments.

Arrange pick-ups, deliveries and container loading as required.

Maintain customer service updates, including tracking cargo from origin to destination.

Set up billing and payables.

Other duties as assigned.

Desired Skills and Expertise:

Knowledge of freight forwarding with a focus on air and ocean export operations.

Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous

Commitment to excellent customer service, supporting external and internal customers, and utilizing effective communication and follow-up skills.

Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.

Effective interpersonal skills that result in loyal, long-term customer relationships.

Practical problem-solving and decision-making skills.

Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management