** General Manager**

**Job Category****:** Operations **Requisition Number****:** GENER005664 Showing 1 location **Job Details**

**Description**

The Hilton Santa Clara is looking for an experienced Hotel General Manager to lead their four Diamond property!

Come be part of one of the finest Santa Clara Hotels featuring 280 rooms in the heart of Silicon Valley next to the San Francisco 49'ers Levis Stadium, Great America Amusement Park and Santa Clara Convention Center.

The GM is responsible for the overall management and operation of the hotel including profitability, guest service, quality and overall cleanliness and maintenance of the property.

**JOB DUTIES:**

* Lead the Executive and Management team effectively

* Coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions

* Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property

* Monthly forecasting of operating staff and cost expenditures

* Business planning in line with forecasted sales and costs including guidance to department heads

* Monthly P&L review to keep cost and expenses in line

* Provide solid employee relations for the entire hotel

* Involvement in sales & revenue management to help with strategy, identifying need periods and supporting team to accomplish top line goals

* Inspect guest rooms, public areas, back of house, banquet function set-ups

* Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments

* Through leadership and mentoring, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees

* Establish and implement guest service standards for all departments. Periodically reviewing, identifying problems and taking corrective actions

* Assure the hotel has an ongoing preventive maintenance program and the property is kept in good working condition

**JOB REQUIREMENTS:**

* 5 years experience as a GM at a Full service hotel with upscale brand

* Experience working within a Branded Hotel Environment - Marriott, Starwood, or Hilton (REQUIRED)

* Bachelors Degree preferred

* Union experience preferred

* Clear and concise written and verbal communication skills

* Ability to sell concepts and ideas to management, peers, and employees

* Demonstrate team building experience and ability to lead by example

* Ability to instill a guest service attitude in all employees.

* Experience in training and developing employees

**The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call 704-748-3247 or email Erin Dilday at erin.dilday@stanfordhotels.com to let us know the nature of your request.**

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Preferred**

Bachelors or better in Hospitality Management or related field.

**Experience**

**Required**

**1 year:** Hilton or major brand experience

**5 years:** GM in a 300 room full service hotel

**Preferred**

**1 year:** Working with a Union

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)