Better Builders Director of Operations

Are you an experienced residential construction Director of Operations skilled in managing people, timelines, and budgets? Do you take pride in leading a team and holding others accountable while fostering a positive and supportive work environment? Are you looking for a position where your efforts can have a big impact on the success of the company?

If you answered yes to any of these questions, please keep reading. You may just be the perfect fit for this amazing opportunity. We are looking for a Director of Operations that is eager to bring fresh and innovative ideas to our team. At Better Builders, you are not just an employee; you play a pivotal role in creating incredible homes that stand as a testament to your skills and dedication.

Who We Are
Better Builders stands tall as a revered and award-winning residential Design/Build company nestled in the vibrant West Seattle neighborhood. We are a close-knit team, who are authentic, supportive, accountable, friendly, results-oriented, talented, and highly skilled.

Our mission is to guide and empower homeowners through life-changing home transformations, always doing what is right, not what is easy. Our vision is to challenge tradition and redefine the design-build process to consistently provide an excellent client experience. We believe in being truthful and transparent, fostering open communication, following structured processes, and working together seamlessly to achieve outstanding results.

If this aligns with what you're seeking, join our dynamic team and be part of something bigger than yourself, where your skills and dedication will be instrumental in driving our success. Learn more about our company on our website: https://betterbuilders.com What you will do:
Production Planning & Management:

• Collaborate with Pre-Production on proposals/contracts to address feasibility, cost, and scheduling.
• Evaluate and nurture subcontractor relationships.
• Lead production efforts at strategic planning events and review systems annually for improvements.
• Document SOPs and manage permits.
• Ensure comprehensive job understanding through blueprints, specs, and bids.
• Monitor job sites daily for progress, quality, safety, and cleanliness.
• Oversee project meetings, daily logs, and client communications, including billing and change orders.
• Manage job completion and punch lists.

Financial Management:

• Identify and address cost concerns in the estimating phase.
• Track costs against estimates using CTC (cost to complete) software, coordinating with sales and accounting.
• Review and approve invoices.

Supervision & Training:

• Train staff and enforce compliance with company policies.
• Supervise PMs, field staff, and subcontractors, ensuring quality at each step.
• Document procedures and conduct quarterly reviews for direct reports.

Education and Experience:

• Minimum of five (5) years of full-time experience in managing a Production Department for a residential remodeling company or equivalent.
• Professional degree, preferably in Construction Management or equivalent hands-on experience in residential remodeling as a carpenter or other tradesperson.
• Proficiency with MS 365, Excel, and BuilderTrend.

A few must haves :

• Communication & Customer Service: Excellent verbal and written communication, with a strong focus on client satisfaction and teamwork.
• Construction Expertise: Proficient in residential construction methods, systems, and is up-to-date on building codes. Skilled in reading and interpreting schematic designs and construction documents.
• Problem-Solving & Time Management: Strong problem-solving abilities, with excellent organizational and time management skills. Capable of managing multiple projects, prioritizing tasks, and meeting deadlines independently.

What you will get:

• Salary $115,000-$140,000 depending on experience
• Medical, Dental and Vision
• 401K with Company Match
• Profit Sharing
• Paid Holidays
• Sick Leave
• Paid Vacation
• Mileage Reimbursement
• Flexible Work Schedule

Personal characteristics needed to be successful in this role:

• Leadership & Communication: Inspires teams, makes informed decisions under pressure, and communicates effectively.
• Detail-Oriented & Organized: Ensures accuracy in plans, schedules, and budgets while managing multiple tasks efficiently.
• Problem-Solving & Adaptability: Addresses challenges with effective solutions and adjusts strategies as needed.
• Team Player & Client-Focused: Builds strong relationships, collaborates across departments, and is dedicated to client satisfaction.
• Integrity, Passion & Resilience: Upholds honesty, is enthusiastic about construction, and maintains a positive attitude under pressure.

How to Apply:

• Submit an updated resume
• Be prepared to provide 3 professional references

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next steps, you will get instructions from Thalia within 3 days of your submission. Everyone will be contacted.

Better Builders LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Better Builders LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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