Job Title : Customer Service Representative

Location : Toronto Canada

Company : Investments Bravo Inc.

AboutUs :

Investments Bravo Inc. With a strong commitment tocustomer satisfaction and excellence we pride ourselves ondelivering topnotch service to our clients across Canada.

As wecontinue to expand our operations we are seeking a dedicated andexperienced Customer Service Representative to join our team inToronto.

Position Overview :

As aCustomer Service Representative you will be the primary point ofcontact for our valued customers. You will handle inquiries resolveissues and provide exceptional service to ensure customersatisfaction.

This role requires excellent communication skillsproblemsolving abilities and a customercentric approach.

Responsibilities :

Respondpromptly to customer inquiries via phone email and livechat

Assist customers with product information pricingand order processing

Resolve customer complaints andescalate issues as needed

Provide troubleshootingassistance for technical issues

Collaborate with internal teams to ensure timely resolution ofcustomer issues

Identify and recommend processimprovements to enhance the customer experience

Requirements :

Excellent communication andinterpersonal skills

Strong problemsolvingabilities

Ability to multitask and prioritize in afastpaced environment

Proficiency in Microsoft Officeand customer service software

Bachelor’sdegree or equivalent work experience preferred

Benefits :

Competitive salary commensuratewith experience

Health dental and visioninsurance

Retirement savings plan

Paid timeoff and holidays

Ongoing training and professionaldevelopment opportunities

Investments BravoInc. is an equal opportunity employer and values diversity in theworkplace. We encourage candidates from all backgrounds toapply.

Last updated : 2024-06-23