Healthcare Customer Service Representative

Pride Health is hiring a Customer Service Representative for one of its clients in Wilmington, Delaware.

This is a 3-month contract with the possibility of an extension with competitive pay and benefits.

Location – Wilmington, Delaware (19801)

Length of assignment – 3 months (Possibility of an extension)

Pay range - $15 - $17 per hour.

Shift – Mon to Fri - 8.00 hr. - AM

Job Summary

• Need to handle high call volume.
• Assist with appointment scheduling and rescheduling.
• Answer patient questions about services, billing, and insurance.
• Update and manage patient records accurately.
• Process payments and handle insurance claims.
• Provide support and address patient concerns or complaints.

Requirements

• High school Diploma or GED.
• 2-3 years of experience in healthcare customer service.

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.