We are an NEMT transportation provider located in the Bronx, we are looking for a full time Dispatcher to become a core member of our team. We need someone who is a proficient communicator, driven, enjoys the work, great interpersonal skills, ability to teach others effectively and someone who can create positive and effective relationships with our drivers and team. There are over 200 drivers in our fleet, we have a friendly, laid back culture, we are looking for an individual to grow with the company

Requirements:

• Highschool Diploma or GED.
• Minimum 3 years’ experience in a relevant field.
• Knowledge of computers, applications and experience using dispatching software is a must, 3 years or more.
• Typing and the ability to use basic Office programs, Excel, Word, Outlook.
• Organizational skills, analytical thinking, and attention to detail.
• The ability to communicate in a clear and concise manner.
• In depth understanding of creating routes/schedules for transportation.
• Prioritization skills and the capacity to problem solve and critically think throughout the day.
• Experience in team management and being an effective leader is ideal.
• You must be dependable, professional and responsible.
• English Speaking (Spanish second language highly preferred)

Responsibilities:

• Effective vehicle routing and the foresight to optimally control the flow of our fleet
• Develop positive relationships with our fleet and improve on their experience.
• Answer incoming calls, make out going calls, be a team player.
• Communicate with drivers, and optimally direct their routes.
• Respond to grievances that come from our clients, staff or drivers, and find lasting resolutions.
• This dispatcher position is meant to evolve over time, possibly into a managerial position, so your responsibilities will evolve and change.

Salary: 20.00 to 25.00/hour (depending on experience)