Job Description
Medical Center: Operational Excellence (Full Time, Day Shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Operations Research Analyst uses statistical analysis skills to enable the delivery of improved operational, clinical or business results. Is responsible for assisting the Executive Director and Directors of Operational Excellence in achieving identified performance improvement initiatives. Is responsible for gathering, manipulating, analyzing and managing statistical data to assist in the identification of operational opportunities that will have a positive impact on patient flow and/or the bottom line through reduction in cost or increase in revenue. Has a good understanding of process improvement tools and methodologies as well as good communication, analytical, quantitative, problem solving and presentation skills to assist in the identification and implementation of process improvement initiatives. Serves as an expert in collecting data in the right amount and frequency, using key analysis techniques effectively, normalizing data so comparisons are meaningful, assessing common underlying causes, and constructing data effectively on dashboards. Performs other duties as needed.
Qualifications
Master's Degree in Engineering, Business, Mathematics, Finance or related field required. Minimum two years of experience in data analysis, performance improvement, business, developing analytical solutions or related field required, preferably in a healthcare environment. Valid Driver's license required at time of hire.
Advanced skills in using one or more data analysis software packages (e.g. MS Excel, SAS, Minitab, etc.). Proven ability to provide functional direction and insights based on the interpretation of data. Knowledge of data warehouse and data mart concepts. Knowledge in using mathematical models in operations analysis. Knowledge in management of large amounts of various types of data, such as patient flow data, outcomes data, problem/exception data, and process data. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About the Team
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University Medical Center is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant's consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!