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At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
We are currently seeking individuals for a full-time position as a program manager, with a focus on Customer Support Strategy. As the Omnichannel Customer Support Program Manager, you will play a pivotal role in shaping and implementing customer support strategies across multiple channels. You will be responsible for developing and executing programs to enhance customer support experiences, working closely with various teams including product, engineering, finance, and operations.
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Full Time
$142k-176k (estimate)
05/03/2024
05/16/2024
flexport.com
CHICAGO, IL
500 - 1,000
2013
Private
NEEL J SHAH
$200M - $500M
Transportation
Flexport is a freight forwarder and customs broker that offers businesses visibility and control over their supply chain through a cloud-based logistics platform.
The following is the career advancement route for Customer Support Program Manager positions, which can be used as a reference in future career path planning. As a Customer Support Program Manager, it can be promoted into senior positions as a Technical Customer Support Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Program Manager. You can explore the career advancement for a Customer Support Program Manager below and select your interested title to get hiring information.