Company Overview
Our Values
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they'll always have access to the TD community to experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Department Overview
The Head of AMCB Investigations and External Engagement Investigations and External Engagement will oversee a team of managers and investigators performing complex investigations of various types of financial crimes including serving as an escalation point for suspicious activity investigations, currency transaction reporting, global sanctions screening, evasion, enhanced due diligence or and other AML processes including potential insider threats risk to the bank and investigations generated by law enforcement, the Departments of Justice and Treasury and FINCEN through an Association of Banks formed under 314b of the U.S. Patriot Act
Job Requirements
Education & Experience:

• Bachelor's degree preferred or equivalent experience
• 10 years of relevant work experience
• ACAMs certification preferred
• Excellent written and verbal communication skills - ability to effectively communicate and ability to tailor messaging to senior management
• Excellent relationship management, including prior experience communicating with external regulatory agencies
• Able to understand, analyze, and explain complex workflows
• Self-Starter who can work independently with little guidance or direction
• Ability to meet tight deadlines while working in a flexible environment
• Attention to laws, rules & regulations
• High technical expertise in MS Office platforms
• Project Management experience
• Ability to analyze, comprehend, and document complex processes
• Highly analytical - Able to work with large data sets and workflows
• Must be eligible for employment under regulatory standards applicable to the position.

Job Details
Job Description
Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and manages High-Risk Investigations unit with responsibility for conducting complex, sensitive and multi jurisdictional investigations, applying data analytics as needed
• Including Business Referral / Triggering Events, Automated Alert Review, Non-System Alerts / Escalation Investigations, Intelligence Sharing and Transactions Monitoring
• Ensures timely and accurate delivery of escalation reports for presenting finding to leadership, corporate investigations, legal partners, and law enforcement
• Works closely with law enforcement, regulatory agencies, nonprofits and industry counterparts to share intelligence and best practices
• Works closely with law enforcement and regulatory agencies to mitigate risks
• Achieves compliance with laws and rules relating to Financial Crimes
• Identifies, develops, and implements reasonable, risk-based internal controls
• Identifies, evaluates, and resolves gaps relations to internal controls or the US AML program
• Provides feedback of findings, control gaps and other relevant information to key stakeholders to include the business
• Establish and maintain metrics to identify trends and patterns relative to store branches and, products and geographies.
• Supports the Global Head of High-Risk Investigations in serving as the point of contact for the bank with regulatory supervisors, law enforcement and other government agencies on matters relating to Financial Crimes investigations
• Escalates and communicates in a timely manner significant findings and events and work well with other internal stakeholders.
• Designs, develops, and implements US AML insider threat security program that align with the business objectives and industry best practices
• Collaborates with cross-functional teams to assess, design, and deploy security solutions

Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO[redacted] Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!