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Appliance Service Administrator
$30k-38k (estimate)
Full Time 1 Month Ago
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Ashley HomeStore/Furniture & ApplianceMart is Hiring an Appliance Service Administrator Near Stevens, WI

Who we are:
BostonFAM is not your typical retail furniture company. We're a employee-owned business that's committed to helping our customers create amazing rooms. But that's not all we do. We're also passionate about personal and professional development. We believe in empowering our employee-owners to reach their full potential by offering a supportive culture, one-on-one coaching, comprehensive training, and valuable resources. At BostonFAM, we know that when our team members thrive, our business thrives too.
Our success is built on the success of our employee-owners. We're proud to be a family of brands that includes Ashley Furniture, Ashley Outlets, and Furniture & Appliance Mart. But what really sets us apart is our unique company culture. We're not just a place to work - we're a community of individuals who are dedicated to helping each other achieve our dreams and goals.
What you will be doing each day:
  • Explain products or services and prices, answer questions from customers; take and enter orders, cancel orders, and obtain details of complaints
  • Obtain customer information such as name, address, and payment method, and enter orders into computers
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Check to ensure that appropriate changes are made to resolve customers' problems.
  • Careful attention to detail and thorough in completing tasks
  • Using computers and computer systems to enter data and process information.
  • Communicating with people outside the organization, representing the organization to customers, the public, and other external sources
Credentials and Experience:
  • Ability to work as a team, establishes priorities, and be professional.
  • Ability to handle and resolve reoccurring problems.
  • Ability to have an attitude that fosters a positive work environment.
  • Must have excellent written and verbal communication skills.
  • Must have keyboarding skills and basic Microsoft Word skills.
  • Preferred but not required: 1-2 years retail experience and/or customer service experience
  • The desire to be part of a fun and competitive environment
What we offer:
  • Employee ownership company stock
  • Paid vacation
  • Generous product discount
  • 401K retirement plan
  • Career Path/Development Opportunities - The more you learn, the more you earn!
  • Health, Life, Dental, and Vision Insurance
  • Long, short term disability insurance
  • Paid Parental Leave
  • Educational Reimbursement
  • Fun company activities -involvement in the community!
Job Type: Full-time
Salary: From $17.00 per hour
Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

06/01/2024

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