buildOn is Hiring a Deputy Trek Director, Volunteer Management Near Bronx, NY

Reports to: Trek Director

Hours/FLSA: Full Time/Exempt

Schedule: Monday-Friday with some evening hours and weekends for Trek activities
Compensatory time and flex time policies exist to help create a work/life balance.

Location: Boston, Bronx, or Bridgeport

Travel: Approximately 25% to include buildOn regions and partner countries

Salary Range : $70,000 - $75,000

Overview of the Role:

Reporting to the Trek Director, the Assistant Trek Director, Volunteer Management will lead a team of Trek Specialists (3) to prepare both donors and buildOn U.S. students for their Trek experience.
Trek participants fall into three different categories:

buildOn US students from the Bronx, Bridgeport, Boston, Chicago, Detroit, and Oakland
High school students who raise money to build schools and travel to help build them
Donors (families, companies, etc) who funds schools and travel to build them

Candidate Profile:

The ideal candidate is an international service professional with experience living, traveling, and leading trips in the developing world as well as experience working with teenagers and donors. A history of service, donor stewardship, and youth development experience are crucial. The candidate must be highly organized, a creative problem-solver, possesses strong interpersonal skills, and is self-motivated. ???????The idea candidate has experience working across departments to unify people around a common goal...in this case getting people on Trek. They also have experience supervising a team.

Key Responsibilities: Support to Trek Participants

Oversee preparation of all buildOn US Trek high school participants
- Support and train the Trek Specialist to lead recruitment, interviews, and selection
- Support and train the Trek Specialist to lead Information Sessions and Pre Trek Workshops
- Oversee visa and passport processes and troubleshoot challenges
- Act as the escalation point for Trek participants and their families in their preparation for travel
Oversee preparation of buildOn donors to participate in the Trek experience
- Support and train Trek Specialists to lead information sessions
- Support Trek Specialists to own the Trek paperwork process for any potential legal or medical concerns and follow-up as necessary
- Act as the escalation point for complex visa and passport processes and troubleshoot challenges for volunteers
- Cultivate, maintain and support relationships with buildOn donors
- Provide additional support to Trek participants in their preparation for travel

Management

Hire, onboard, and manage Trek Specialists (3)
Act as emergency contact for Treks in the field (in rotation with other Trek leaders)
Managing an annual budget for Pre-Trek preparation.

Program Development

Work closely with Trek Director, buildOn US Program Directors and Development Team to enhance buildOn Trek programming through curriculum development, providing feedback on the establishment of protocols, and collecting and disseminating best practices in regards to participant preparations.
Build upon the existing buildOn Trek methodology to develop and maintain practical and effective systems and processes for all Trek participant preparation.
Train new and existing staff on the processes needed to execute best in class Trek programming.
Work closely with the Development department to create life-long buildOn supporters through Pre-Trek guidance and Post-Trek support.
Maintain and support training systems for all buildOn Trek support staff.

Key Requirements:

Earnest and sincere commitment to buildOns Mission and Core Values
Requires 4-year degree & a minimum of 2 years' related experience
Experience living and working in the developing world (min. 1 year)
Experience leading service projects or as a volunteer
Demonstrated ability to provide high-level support to donors
Knowledge and experience working with youth
Demonstrated ability to balance the demands of rigorous methodology with the unique needs of each stakeholder
Strong interpersonal skills with the capacity for building relationships with all types of stakeholders, from corporate CEOs, to college students, to urban high school youth
Demonstrated leadership and organizational ability to balance and coordinate multiple projects, people, and assignments simultaneously
Track record of taking initiative and requiring minimal supervision while completing complex assignments
Proven record of maintaining timely and detailed records and reports
Highly results oriented & independent work style
Ability to handle cross-cultural communication sensitively, and to communicate clearly, effectively and persuasively both verbally and written
Sound judgment/decision-making and ability to remain calm in crisis situations and to think critically under pressure ???????

What We Offer

At buildOn we value our staff members. Without a talented team we cannot engage youth in service. Our benefits include

A generous time-off policy of 39 days annually (prorated the first year, eligible for use after completing the Introductory period)
- 2 paid shutdown weeks (10 days)
- 2 weeks of paid vacation (10 days)
- Paid sick days (5)
- Paid personal days (7)
- Paid holidays including Juneteenth (7)
100% insurance premium paid for medical, dental and vision along with subsidized deductibles.
403(b) retirement plan with an employer match
An opportunity to go on Trek to a buildOn partner country where you will work in solidarity with community members to build a school
$50 cell phone reimbursement

buildOn is an equal opportunity employer. For more information about buildOn, please visit:

Our Commitment to Equity, Diversity and Inclusion

buildOn is committed to building and maintaining an inclusive environment that drives innovation, strengthens ONE buildOn and bolsters a culture where people truly feel valued, heard and respected. buildOn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status.

To learn more about buildOn, please visit our website at www.buildOn.org.

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