KNOWLEDGE AND SKILLS:

Experience in property management is preferred; must have good knowledge of property management including a broad understanding of finance, leasing, legal, marketing, construction, and the tenant relations requirements of managing a property; computer literacy is required; must have good oral, interpersonal, and written communication skills.

EDUCATION AND WORK EXPERIENCE:

• A high school diploma or equivalent
• Two years experience in property management, OR
• Three years experience in management, OR
• Any similar combination of education and experience.

DUTIES AND RESPONSIBILITIES:

• Responsible for supervising all phases of on-site operation of the property, as well as maintaining the physical asset and maximizing the financial returns in accordance with the owner’s objectives.
• Collects rents, handles delinquent accounts, and makes daily bank deposits.
• Responsible for training, supervising, developing, and evaluating all on-site personnel.
• Assists Regional Manager with special projects and administrative tasks.
• Ensures team compliance with company policies and procedures.
• Ensures team performance of responsibilities on a timely basis.
• Keeps consistent schedule for pest control, cleaning, mowing, etc.
• Supervises scheduling and prioritizing maintenance service requests; sets realistic expectations with residents.
• Makes regular inspections of units, grounds, including all common areas, ensuring that the property is clean, safe, and well-maintained.
• Conducts quarterly occupied unit inspections.
• Recommends expenditures, within budget allocations.
• Assists in preparation of advertising and marketing programs.
• Assists in preparation of weekly and monthly reports, assuming responsibility for accuracy and timeliness.
• Reviews verbal and written resident complaints to rectify situations.
• Supervises move-in and move-out procedures, paying special attention to inspections and changes.
• Responsible for lease preparation.
• Assist in preparation of the budget.
• Reviews monthly cash flows and provides explanations on variances from budgeted amounts and maintains monthly budget logs.
• Leases available units, reviewing rental applications for accuracy and rental qualifications. Process applications utilizing computer system and following company guidelines.
• Approves and submits invoices weekly for payment on time.
• Makes recommendations to district manager on hiring and terminating personnel.
• Ensures that only approved leases are used to maintain compliance with any applicable state or federal guidelines, through coordination with the Corporate Compliance Department.
• Makes decisions that are uniform so as not to discriminate among residents, prospective residents, and employees in accordance with Fair Housing Regulations and Company policy.
• Updates or provides written documentation on operations pertinent to their specific property as necessary.
• Accurately log time for property staff in a timely manner. Insert notes for any overtime or absences.
• Promptly reports all property incidents involving damage, injury, or criminal activity per company’s incident reporting policy.
• Comply with all Fair Housing laws, practices, and regulations.
• Any additional duties as assigned.

PHYSICAL JOB REQUIREMENTS:

• Requires frequent use of office equipment including computer
• Requires ability to read and sign documents necessary to complete rentals
• Must be able to lift 25lbs on occasion
• Frequently required ability to climb stairs for inspection of occupied units and to show vacant upper floor units
• Frequently requires ability to complete interior and exterior observations of entire property
• Requires ability to drive in order to make daily bank deposits on off-site bank location

The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements which may be inherent in the position.