Required Experience: At least two years’ experience in a hospital setting preferred. . Experience with personal computers, mainframes, networks, wireless networks, operating systems, PBX and/or Voice Over IP telephony, and hospital information systems needed.

Required Education: Bachelor’s degree in business, Computer Science, related field or minimum of five years Information Systems experience in a hospital setting.

Position Summary:

Responsible for the directing and coordinating of plans and production activities of the Information Systems / Communications Departments in a manner consistent with the philosophy of the hospital. Provides authority and accountability for the coordination of department functions.

Essential Function:

• Leads IS / Communications strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future IS / Communications systems across the organizations.
• Establishes IS / Communications department goals, objectives, and operating procedures.
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IS / Communications systems and resources, including staffing, sourcing, and purchasing.
• Develops, tracks, and controls the IS / Communications annual operating and capital budgets.
• Ensures continuous delivery of IS / Communications services with end users and monitoring of IS / Communications systems performance.
• Approves, prioritizes, and controls projects as they relate to the selection, acquisition, development, and installation of major information systems.
• Keeps current with trends and issues in the IS /Communications industries, including current technologies and prices. Advises, counsels, and educates management on their competitive or financial impact.
• Supervises recruitment, development, retention, and organization of all IS /Communications staff and vendors in accordance with SMCH budgetary objectives and personnel policies.
• Coordinates and/or performs hands-on fixes at the desktop level, server level, network level, and telephony level including installing and upgrading software, installing hardware, implementing backups, and configuring systems and applications.
• Formulates and implements processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement.
• Manages the development, monitoring, maintenance, development, upgrade, and support of IS /Communications systems, including networks, data centers, servers, PCs, operating systems, and associated hardware.
• Deploys, manages, and maintains all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, and anti-virus software.
• Assesses and develops long-term strategic goals for storage servers and databases in conjunction with data owners and department Directors.
• Department specific Performance Improvement (QI) projects completed and reported on as required.
• Department specific goals developed annually, and summary of goal completion submitted as requested.
• Department policy and procedures developed and maintained – annual review conducted.

Other Job Duties:

• Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops.
• Occasional after hour’s support required as dictated by project schedule.
• Promotes good intra and inter hospital communications and relationships.
• Attends meetings as required.
• Satisfactorily qualifies for the position through an Iowa Criminal History/Dependent Adult Abuse check within the limits of applicable laws.
• Performs other related duties as assigned or requested.

Hard Skill Requirement:

• Computer and IT Systems
• Strong verbal and written communication skills

Soft Skill Requirement:

• Highest level of integrity creating a trustworthy environment with the organization’s senior leadership.
• Time management to ensure the work load is prioritized to the needs of the day, week and month based on the demands of organizational urgency.
• Actions and behavior that aligns with the organization’s strategic priorities, goals, and values.
• Superior organizational skills to coordinate and manage across multiple projects.
• Critical thinking skills to assess and discern level of prioritization for work load
• Extraordinary organizational skills and the ability to flex when necessary to coordinate and manage across multiple projects.
• High level of professionalism with ability to communicate effective in a variety of venues