JOB DESCRIPTION

Your job is more than a job.

Why a Great Place to Work :

You’re more than your job. Everyone is. And that’s what makes you great at your job all the little extras you bring to work every day, the things that make you you.

At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary.

You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result.

Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.

Essential Function :

The Scheduler is responsible for maintaining the appointment schedule of the physicians in an efficient manner. Schedules, reschedules, cancel and remind patients of appointments.

Provides accurate information, maintains open communication with hospital departments and physician offices regarding schedule changes.

Schedules all surgical procedures into appropriate service line blocks.

Schedules patient appointments :

Coordinates with physicians, nurses, schedules patient visits and appointments.

Guides patients regarding basic queries regarding the appointments, assists with rescheduling and follow ups as necessary.

Schedules surgical procedures :

Schedules surgery procedures using the preferred EMR scheduling block system.

Accurately gathers basic information relative to scheduled patients.

Familiarizes with inventory supplies and surgical procedures.

Communication and Customer Relation skills :

Answers phone in a professional and courteous manner.

Maintains constant and courteous telecommunications with surgeons, nurse coordinators and secretaries.

Maintains and promotes good working relationships within the hospital and within the department.

Escalates issues to appropriate supervisor.

Administrative Duties :

Completes daily surgical schedule and distributes as appropriate.

Scans in surgery / PACU / SPD logs to appropriate file.

EXPERIENCE QUALIFICATIONS

1 year of experience in Physician's Office, Surgery Scheduling required.

EDUCATION QUALIFICATIONS

Required : High School Diploma or equivalent.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.

This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Management Level : Individual Contributor

Job Level : BS1 - Associate

Job Family : Patient Access

Job Category : Salaries-Clerical / Other Admin 5 - Administrative Support Workers (EEO-1), Direct

Job Classifications : Service Worker - (Direct Service Worker)

WORK SHIFT :

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.

Celebrating authenticity, originality, equity, inclusion and a little come on in attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About New Orleans East Hospital

New Orleans East Hospital , vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 4, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone.

Learn more about New Orleans East Hospital and our Leapfrog Grade A Hospital Safety distinction.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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Last updated : 2024-04-29