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Advocate Health is Hiring a Patient Service Representative Float Near Oshkosh, WI
- Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
- Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
- Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
- Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
- Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
- Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
- Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
- Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
- May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.
- None Required.
- High School Graduate.
- No experience required.
- Excellent customer service skills.
- Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
- Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
- Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
- Excellent organizational skills.
- Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
- Ability to work in a fast paced environment with a strong attention to detail and accuracy.
- Exposed to normal medical office environment, may be exposed to potentially ill patients.
- Must be able to sit for extended periods of time.
- Operates all equipment necessary to perform the job.
Job Summary
Full Time
$35k-44k (estimate)
05/03/2024
05/16/2024
advocatehealthllc.com
VENICE, FL
<25
2015
DARWIN R HALE
$10M - $50M
Skilled Nursing Services & Residential Care
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The following is the career advancement route for Patient Service Representative Float positions, which can be used as a reference in future career path planning. As a Patient Service Representative Float, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative Float. You can explore the career advancement for a Patient Service Representative Float below and select your interested title to get hiring information.
