Our Mission is Simple: to create an uncommonly exceptional experience for guests’ automotive needs and employees’ long-term career goals. Woody Anderson Ford was founded in 1961 on the principles of integrity, accountability, and teamwork. We are a locally owned dealership with a family friendly culture.

What We Offer

• $18/hour, Full Time
• Health Insurance with optional Vision and Dental insurance
• 401(k) Savings Plan with Employer Match
• Paid Vacation and Paid Sick Leave
• Paid Company Holidays and Closed on Sundays
• Paid Training and Ongoing Professional Development 
• Employee Discounts
• Family-Friendly and Inclusive Team Culture
• Work-Life Balance
• Career Growth and Internal Promotions
• Custom and Competitive Wage Plans

Responsibilities

• Maintain accurate inventory of all towed-in vehicles
• Account for accrual of storage charges
• Ensure Accounts Receivable Schedule for outstanding payments from insurance companies is current and accurate
  • Verify insurance payments
  • Call for collections of past due invoices
• Assist walk-in guests and direct them to the appropriate personnel
• Enter vehicle drop offs for estimates in proper software for visibility by body shop personnel
• Read/examine incoming material for accuracy and legibility
  • Get clarification, if necessary, classify properly, and file within appropriate file system
• Start billing process
  • Complete parts price match when are received in the system
• Combine parts price difference with first supplement and check for any additional body or paint labor/material
• FINAL BILL RO’s
  • Call insurance company for payment information
  • Obtain information regarding payments
• Search for and retrieve information contained in files as requested
• Answer phone calls, providing general information as needed
  • Direct calls to the appropriate person for inquiries and/or regarding repair status

Qualifications

• High school diploma or the equivalent
• One year of body shop software basics preferred
• Minimum of one year of customer service and similar clerical experience 
• Excellent phone etiquette
• Neat and professional appearance
• Ability to type and utilize all functions of a computer and various operating programs
• Efficiency using Microsoft Office, including Excel, Word, Outlook, and Teams
• Valid driver’s license and good driving record
• Ability to pass pre-employment drug screen and subsequent random drug screens
• Ability to work effectively in a fast-paced environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.