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The IT Support Supervisor is responsible for the effective and efficient delivery of IT support via the Company’s help desk. This position supervises a small team of dedicated IT Support Technicians, geographically dispersed between Shelton and Tumwater, Washington. This position functions as part of the escalation strategy of the IT Department and serves as the owner of the ticketing system. The provision of excellent customer service and timely resolution of service requests are key business functions for this position.
This position is a full-time, non-exempt position and reports directly to the Chief Information Officer and is located in Olympia, WA. The IT Support Supervisor generally works Monday through Friday, 7:30 a.m. to 4:00 p.m., but may be asked to work an altered schedule on occasion. Local travel to other company locations and training seminars will be required from time to time. Responsibilities herein represent typical elements and criteria considered necessary to perform the job successfully. Other duties may be assigned to meet emerging business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
PREFFERRED QUALIFICATIONS
PHYSICAL & MENTAL REQUIREMENTS
patterns of numbers, letters, words, or mathematical operations).
Wage Range: $34.34- $47.66/hour
For information about our benefits, please go to https://fungi.com/pages/fungi-perfecti-llc-summary-of-benefits
The Company’s pay range for this job is published in compliance with the State of Washington ‘s Equal Pay Opportunities Act and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with labor market data, or other applicable law.
Fungi Perfecti, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, disability or veteran status.
Full Time
Retail
$80k-102k (estimate)
02/23/2024
06/22/2024
fungi.com
OLYMPIA, WA
25 - 50
1982
PAUL E STAMETS
$5M - $10M
Retail
Fungi Perfecti - makers of Host Defense Mushrooms - is a family-owned company specializing in mushroom mycelium-based supplements. Founded by Paul Stamets in 1980 with the goal of building a bridge between people and fungi, Fungi Perfecti has become synonymous with cutting-edge mycological research and innovative mycological solutions. The visionary leadership of Paul Stamets has led to significant breakthroughs revealing the power and potential of mushrooms and mushroom mycelium. This is the foundation of the Host Defense brand. Based near the Olympic Rainforest in Washington state, we are on ...
e of the best-documented and longest-standing mushroom supplement companies in the USA. Our mushrooms are certified organic and non-GMO Project Verified. Since its inception, Fungi Perfecti has been the industry leader in research on the endless potential for the use of fungi in everything from water filtration (mycofiltration) and ecological rehabilitation (mycoremediation), to using beneficial mushrooms to combat Colony Collapse Disorder in honeybee populations and in the form of mycelium-based supplements to support human health. Our continued mission is to explore, study, preserve, and spread knowledge about the use of fungi for helping people and planet.
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The job skills required for IT Support Supervisor include Technical Services, Customer Service, Initiative, Microsoft Office, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Supervisor positions, which can be used as a reference in future career path planning. As an IT Support Supervisor, it can be promoted into senior positions as a Technical Customer Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Supervisor. You can explore the career advancement for an IT Support Supervisor below and select your interested title to get hiring information.