Description

Mackey’s Opportunity:

Leadership - Team First - Customer Success

If you are a leader with a passion for people this could be the unique career opportunity you’ve been looking for. Be a part of a team that works hard to build a better business for our team and our customers. 

As an Operations Manager you will be empowered to lead seasonal merchandising setups, identify sales and promotional opportunities, ensure proper execution of receiving and stocking processes, and most importantly, develop and support team members to maximize their potential in their roles.

Providing phenomenal customer service is the key element to Mackey’s success. As an Operations Manager you are the leader who ensures the best customer experience possible while maintaining the best work environment possible. 

We're a small business with big dreams and we are looking for people who want to join us on this mission...because Mackey's Grows.

Work environment:

Mackey’s is a fast-paced retail environment that involves continuous interaction with customers, team members, and the ongoing evolution of the store. 

Responsibilities require active movements that include reaching, bending, and lifting. Product weights range from 5 – 60 lbs., with occasional variances due to product condition. Seasonality of the business and corresponding product offerings involves the exposure to varying temperatures and allergens. Environment requires spending a prolonged period of time on her or his feet, standing or walking, continuously between breaks.

Schedule: Full-time

Requirements

What abilities I must have:

•  Problem solver who is able to resourcefully overcome challenges.
•  Leadership qualities such as leading by example and supporting the success of team members.
•  Exhibit organization and prioritization skills to complete deliverables within deadlines while managing intermittent requests and interruptions.
•  Recognize and seek opportunities to learn more about products and processes to enhance Mackey’s customer experience.
•  Properly handle, maintain, and store merchandise to ensure product integrity and safety for customers and team members.
•  Proficient in Windows based software including Microsoft Office (Excel, Word, and PowerPoint)
•  Maintain teamwork and diversity awareness by having an inclusive approach to working with customers and team members.

What will make me a standout candidate:

• Leadership and supervisory experience 
• Experience independently leading others to accomplish a desired goal, while navigating challenges
• Customer service, cashier, accounting office and/or service desk experience, particularly in a retail setting
• Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times

Days/Hours Requirement: Mackey’s is a year round retail operation with spring and holiday peak seasons. As a retail business, our best days of the week are Saturday and Sunday. Therefore, candidates must have availability from 8 a.m.-7 p.m. with weekday and weekend flexibility. The manager position requires a minimum of 45 hours per week.

Age Requirements: Must be 18 years or older

Other notes and requirements: Willing to comply with pre-employment screening, which may include but not limited to, drug testing, reference verification and background check.

Application: If you have any questions regarding the application, position, or hiring process, please feel free to email us directly