Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!
The Event Planning and Sales Manager sells catering events and services both catering events and group sales bookings.
This position is responsible for selling and overseeing assigned catering segments and the upselling, detailing, and servicing of sales groups with guestrooms, function space, food, and beverage including menu planning and detailing, management of room blocks and pick up, agenda setting, hotel onsite meeting services, hospitality amenities, special VIP requests, and facilitation of accurate and expedient billing. The Event Planning and Sales Manager is the on-site contact for groups and will be responsible for the smooth execution of all events.
Duties also include contract/payment review and collection, and facilitating communication before, during and post event to ensure a high level of service. This manager is also responsible for ensuring guest satisfaction through detailed and timely communication with hotel operations. Event Planning and Sales Managers also host hotel tours, maintain strong customer relationships, participate, and may lead internal event meetings and client pre-convention meetings. This is the primary liaison between the hotel and the client, once the group has been booked, and turned over by group sales.
This position collaborates closely with the Director of Sales, Marketing and Events and the hotel Operations and Sales/Events teams.
Salary Range: $56,000 - $79,400
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
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Qualifications
A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
A minimum of 1-3 years of hotel event planning/event sales or comparable experience preferred
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Prefer two years hotel experience or completed Event Management trainee program
Preferred candidate has completed PSS or equivalent training