In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description: Parsons is looking for an amazingly talented Data Analyst to join our team! What You'll Be Doing: 1. Standard Operating Procedures (SOPs): Support the development and refinement of SOPs for both the Bus and Rail sections. Ensure that our procedures align with regulatory standards while promoting operational excellence. Your attention to detail and thorough approach will be critical in maintaining high standards for 24/7 Metro Integrated Command & Communications Center (MICC) Operations. 2. Power BI Tracking Dashboards: Utilizing your proficiency in Power BI, you will create and maintain comprehensive tracking dashboards. These dashboards will monitor mandatory courses, compliance checks, and certifications for bus and rail operations. Your ability to translate data into actionable insights will drive informed decision-making and improve overall operational efficiency. 3. Manage and Update Excel Trackers: You will be responsible for managing and updating Excel trackers to monitor various operational aspects. Your systematic approach will ensure that records are accurate and up to date, providing essential insights into our operations. 4. Spearhead Digitization Initiatives: As a forward-thinker, you will spearhead the digitization of form usage by creating SharePoint forms. By replacing outdated paper-based processes with efficient digital solutions, you will streamline workflows and enhance productivity across the organization. 5. Conduct, Manage Training Courses and Skill Drills: Leveraging your experience, you will conduct, manage, support in streamlining training courses by working with SMEs. 6. Enterprise Learning Management (ELM) system: Your engaging delivery, both in-person and online, will facilitate continuous learning and development among our team members. Additionally, you will organize and execute in-person drills to test and enhance preparedness for emergency situations, prioritizing the safety and security of our operations. 7. Provide Reporting and Insights: Provide daily reporting on training updates, performance metrics, and the completion of mandatory courses. Your insights will offer valuable information to inform strategic decision-making, helping to drive improvements and achieve organizational goals. 8. Compliance: Assist and support all safety-related corrective action plans, audits, and mitigations driving them to completion. Consults with and advises the MICC team on the development of annual safety goals and objectives for their department/office in accordance with Corrective Action Plan (CAP) requirements. Effective collaboration, coordination with internal and external stakeholders to carry out MICC operational duties. 9. Redesign ServiceNow Platform: Drive the redesign of the MICC Hub ServiceNow platform, orchestrating enhancements to user experience, innovative dashboard creation, reporting features, and the seamless replacement of fillable PDF forms with dynamic digital solutions. What Required Skills You'll Bring: Requirements include in-office (Eisenhower, VA) attendance for 3 days per week and or as needed basis. Office presence is required three times a week to collaborate effectively with team members. Minimum of 2 years of experience working in WMATA operations, coupled with 5 years in IT-related operations or IT field. Proficiency in Power BI, MySQL, Data Analytics, and strong Microsoft Office skills. Experience with ServiceNow, Peoplesoft ELM, and Everbridge applications. What Desired Skills You'll Bring: Power BI Safety Management System (SMS) Certification ServiceNow developer SMS (Safety Management System) awareness SMS Safety Assurance Minimum Clearance Required to Start: Not Applicable/None This position is part of our Critical Infrastructure team. For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities. Salary Range: $104,200.00 - $182,400.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ . We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Founded in 1944, Parsons Corporation, a digitally enabled solutions provider, is focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today. Equipped with the capabilities required to take on any defense, intelligence, or critical infrastructure challenge, our agile, innovative, and disruptive approach enables us to deliver solutions at the speed of relevance. Our people are our greatest asset. We strive to be an employer of choice that engages employees in the community and creates rewarding career paths to cultivate a resilient workforce that is ready for the future. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.