POSITION PURPOSE: The Valet Parking Attendant will be responsible for observing parking lots for persons parked; monitoring garage for improper or illegally parked cars, monitoring entry and exit of people and cars in garage; reporting any issue of concern to management. Maintaining cleanliness of garage, the hotel entrances and public areas of the hotel. Baggage service may also be required as requested by hotel guests. 

ESSENTIAL FUNCTIONS:  Greet Guests/Customers entering and exiting the building.  Assist in the daily maintenance and cleanliness of parking deck/ garage, building and property using appropriate tools needed for the job, i.e. (broom and dust pan, running a backpack blower and operating motorized sweeper) and assist with other projects as directed.  Notify Supervisor or Parking Deck Manager of any concerns or foreseeable problems with the deck or with parked cars or customers.  Assist customers with any questions or concerns.  Assist with minor parking deck maintenance and repairs as needed.  Maintain a professional, cheerful, and courteous disposition at all times while interacting with customers.  Main composure in stressful situations that may arise with guests/customers in garage.  Perform other tasks as assigned by management.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:  Must have a valid driver’s license  Must have a clean driving record  Must be at least 19 years of age  Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.  Ability to apply commonsense understanding to carry out instructions given.  Ability to comply in standardized situations with only occasional or no variables.  Ability to work flexible shifts  Must have excellent customer service skills.  Must be able to work without constant supervision.

JOB DESCRIPTION POSITION: Parking Attendant FLSA DESIGNATION: Non-Exempt DEPARTMENT: Front Office/Rooms Division REPORTS TO: Guest Service Manager/AGM General Manager 2 Job Description / Parking Attendant

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may be required to sit or stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.  May be required to regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds.  Must be capable of effectively using close vision, distance vision, and color vision.  Able to operate in mentally and physically stressful situations

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee occasionally works near moving mechanical parts.  The noise level in the work environment is usually moderate, but could become loud from time to time.  The employee must be able to drive in inclement weather

QUALIFICATION STANDARDS:  High school education or equivalent is required.  Some related experience preferred, but not required  Must be able to work in team environment

REASONABLE ACCOMMODATION STATEMENT To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be provided to assist in enabling a qualified individual with a disability to perform the essential functions of this job This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time.