This DNS Administrator position assists in the installation and maintenance of the networked information systems. The successful candidate will be expected to interact with team leadership, peers and other IT departments to gain an understanding of the business process life-cycle. The primary responsibility of the Network Specialist is to assist in the deployment and maintenance of standard LAN, WAN and Load Balancing architectures.

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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• Provide user desktop support that includes hardware that would sit on a particular user's desk to network connectivity and basic computer functions
• Maintain a directory of domain names and translate them to Internet Protocol (IP) addresses.
• Install, configure, and maintain network services, equipment and devices
• Support network and computing infrastructure.
• Maintains DNS MX records for all domains accepting email services within the Microsoft O365 Cloud.
• Documents network problems and resolution for future reference.
• Monitor system performance and assist in implementing performance tuning.
• Requires a thorough knowledge of networking essentials.
• Assists in providing support for network security.
• Prepares and schedules computer setup, repair, configuration changes, or replacement
• Provides telephone, e-mail, remote access, or in-person solutions to day-to-day DNS issues.
• Support IS team in meeting key performance indicators and metrics
• Assist with the maintenance of records for hardware and software use along with license usage.
• Displays continuous improvement of current processes and procedures
• Develops strategies and processes to ensure on-time delivery of equipment, cost reduction opportunities and performance improvements.
• Demonstrates good working knowledge of desktop and laptop hardware, and common business software such as MS Office
• Maintain up-to-date knowledge of current operating systems
• Understands the role of IS in a manufacturing environment
• Must be able to work shift work (swing or midnight) after 60-90 days of training and mission ready approval on day shift.
• Knowledge with modern LAN/WAN solutions including IP networking - MPLS, QOS, SONET/SDH optical solutions, and serial communications, TCP, UDP, DHCP, SSH, NTP, DNS, ARP, ICMP, SCP, and TFTP, and DMZ zone DNS secure administration.

Education/Certification(s):

• Technical degree, Associates or, bachelors degree in computer science/information systems, Science/Engineering/Math or 5-7 years relevant experience in Information Technology preferably within system or application administration is acceptable.

• Requires a DoD 8570.01-M Information Assurance Technical ( IAT ) Level II certification:
  • CompTIA Security CE (Continuing Education)
  • CompTIA Cybersecurity Analyst ( CySA ) CE (Continuing Education)
  • (ISC) Systems Security Certified Practitioner ( SSCP )
  • GIAC Global Industrial Cyber Security Professional ( GICSP )
  • GIAC Security Essentials Certification ( GSEC )
  • (ISC) Systems Security Certified Practitioner ( SSCP )

• Requires a Computing Environment/Operating System (CE/OS) Defense Cyberspace Workforce Certification (DCWF) requirement(s):
  • Infoblox Core Network 2016 Advanced Services Expert
  • Infoblox DDI Professional:
    • DNS,
    • DHCP,
    • or IPAM

Clearance:

• Active DoD Secret or higher security clearance required.

SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.

SMS is an Equal Opportunity Employer.