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Mimecast is Hiring a Remote Service professional
We are seeking a skilled and experienced Mimecast Professional Services Consultant to join our team. In this role, your primary responsibilities will include presenting, and implementing Mimecast's Professional Services offerings for our customers.
As a PS Consultant, you will begin to build strong relationships with our Support, Product Management, Engineering, Customer Experience, and Sales Teams, contributing to the ongoing success
of our products.
What You'll Do
Assist customers in implementing Mimecast Services and ensure successful deployment
Escalate and track issues and feature requests with the Mimecast Support and Product Development teams
Identify opportunities for upselling additional products and services
Collaborate with cross-functional teams to meet customer needs
What You'll Bring
Advanced knowledge of technical requirements (from a client perspective) related to Mimecast implementations, including SMTP, LDAP(S), Active Directory, SSL Certificates, MX records, and journaling
Comfortable using MS Office products (Word, PowerPoint, Excel, Visio) to develop pre-sales materials and project deliverables
Ability to effectively communicate technical solutions to stakeholders
Excellent communication and interpersonal skills, including the ability to interact with personnel at all levels, including C-level staff.
Familiarity with scripting technologies such as PowerShell, VBScript, and C# is a plus
What We Bring
With opportunities for professional growth and development, along with a supportive environment that values diversity and inclusivity, Mimecast empowers individuals to thrive and make a meaningful impact in the rapidly evolving world of cybersecurity and cloud technology.
The US base salary range for this position is $64,000 - $96,000 base benefits. This reflects the minimum and maximum target for new hire salaries for this position.
This position may also be eligible for bonus, and other related benefits.
Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered.
LI-ND1
Last updated : 2024-04-24
Job Summary
Full Time
$35k-44k (estimate)
04/26/2024
07/24/2024
theledgegroup.com
Boston, KY
<25
Related Companies
The job skills required for Service professional include Products and Services, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service professional positions, which can be used as a reference in future career path planning. As a Service professional, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service professional. You can explore the career advancement for a Service professional below and select your interested title to get hiring information.
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