Job Summary

The Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit.

Essential Functions

• Performs unit clerical functions.
• Acts as a receptionist.
• Acts as an intradepartmental and interdepartmental liaison.
• Orders and stocks office supplies, coordinates repair of office & unit equipment.
• Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance.
• Reinforces hospital service recovery program and identifies customer service recovery opportunities.
• Must at all times demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Corewell Health.
• Conveys information completely and timely.
• Effectively interacts with others.
• Delivers excellent customer service by exhibiting the Corewell Health Standards.

Qualifications

• Required High School Diploma or equivalent
• Preferred Specialized Unit Secretary/Health Unit Coordinator training

• 1 year of relevant experience Clerical and/or customer service experience Preferred

Physical Demands

Primary Location

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.