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TITLE: Recovery Solutions Specialist
REPORTS TO: Recovery Solutions Manager
Purpose:
Responsible for the collection of delinquent loan payments and/or overdrawn accounts. Make attempts to contact them by Initiating phone calls, texts, and emails on these accounts. Maintain accurate collection notes for each one as well. Optimize collections on accounts while balancing members' goodwill with the credit union's overall business interest.
Duties and Responsibilities:
Work with all staff in a professional manner while assisting them in dealing with collection members.
Assist with interoffice duties which include but are not limited to working returned mail, sorting and delivering credit union mail, answering the door
Rework loan files for accounts that have forced place insurance
Post and track payments from all outside resources
Balance general ledgers associated with the department
The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
Full Time
Banking
$38k-52k (estimate)
05/05/2024
07/04/2024
macfcu.orghomehome
FORT WAINWRIGHT, AK
100 - 200
Private
$10M - $50M
Banking