National Director of Dining Services At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today! Job Description Schedule: Monday - Friday Pay: $160,000.00 - $165,000.00 / Annually Job Summary: As a key member of the Home Office Operations team, the National Director of Dining Services plans, organizes, develops and directs the overall operation of all Dining Services for MBK Senior Living. This position ensures that the company is always in accordance with current federal, state, and local standards, guidelines and regulations in the area of dining services. Additionally, this position is responsible for assuring that our residents are receiving appetizing, nutritional meals in accordance with budgets, while demonstrating the Principles and Core Values that MBK embraces, by assisting with the hiring and training of Community Dining leaders. The National Director of Dining Services is responsible for insuring that all MBK training programs, menu planning, and resident food committee agendas are being done at the community level. Essential Job Duties (Include % of time for each responsibility): - Coordinate, plan, develop, organize, and communicate MBK Signature Dining Services programs (30%) • Ensure that all MBK Signature Programs are being executed to a high standard consistently in each community • Stay informed of industry trends, best practices, and resident and family member survey results; and make recommendations for program improvements to achieve a high degree of customer satisfaction • Coordinate with Marketing leaders to design, organize, and promote periodic events with prospects and referral sources • Coordinate the proper development and communication of menus - Evaluate and monitor the performance of all community Dining Services Departments (30%) • Interview and evaluate Community Directors of Dining Services (DDS) applicants and make hiring recommendations to Executive Directors. • Conduct initial on-boarding and ongoing training as needed to maintain the work performance of all DDSs • Develop DDS Mentors in each geographical area to facilitate coverage of DDS absences as necessary • Perform periodic site visits to conduct required MBK internal quality assurance audits • Organize and coordinate group DDS training and development sessions to improve cooking skills and presentation techniques • Ensure that all established rules regarding safety regulations, proper food handling and correct utilization of culinary equipment and supplies are followed • Ensure a sanitary work environment in compliance with all health and safety codes, State licensing regulations and policies and procedures regarding proper storage, handling and serving of food • Develop and implement policies/processes to ensure that food is ready on time and proper temperature levels are met - Monitor expenses to ensure proper labor controls and food orders are in accordance with planned menus and budgets (20%): • Maintain accurate budget, inventory and portion controls and work within the guidelines set forth in the budget • Review MBK required schedule labor hours management tools • Inspect all food storage locations for cleanliness, upkeep and supply control • Review Community EAP (Expense Adjustment Plan) and coordinate with Regional Directors of Operations and Executive Directors to ensure plan compliance • Ensure the maintenance of accurate inventories - Perform all administrative duties (15%) accurately and timely including: • Negotiate, monitor, and coordinate vendor purchase agreements to maximize the value of the services provided to communities - Assist Directors of Dining Services with their job duties (5%) • and assume their job activities when necessary Non-Essential Job Duties: - Perform other duties or special projects as assigned/requested by the SVP of Operations - Understand and comply with all federal, state and local regulations, policies and procedures concerning the area of Dining Services - Promote and lead with a spirit of teamwork and open communication in accordance with MBK principles and core values - Display tact and friendliness when dealing with residents, Team Members, and visitors - Promote a spirit of teamwork and cooperation in accordance with the MBK principles and core values - Must possess the ability and desire to minimize waste and misuse of supplies/equipment Supervisory/Management Responsibilities (Job Title(s) & # of Employees): - Indirectly oversee and Assist all Community Director or Dining Service Team Members - Must be able to travel up to 60% of the time to various communities and Home Office meetings. Minimum Job Requirements (Include: Education, Experience, Special Skills, Licenses, and Certifications): - BA/BS degree in related field or relevant work experience. - 8 years of experience in Dining Services function - 5 years in a strong Leadership/Management role Physical Demands (Include: Lifting, Carrying, Pushing, Pulling, Bending, Walking, Standing, and Sitting): - Able to perform the physical requirements of the job - Must be mobile and able to move intermittently throughout the work day and throughout the community - Ability to lift/carry up to 50lbs., push and pull carts as necessary Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license. MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com. Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license. MBK Senior Living and our parent company, Tokyo-based Mitsui & Co., Ltd., use a people-first approach to senior living wherein we are committed to the health and happiness of our residents. This approach is based on Japanese care philosophies emphasizing exceptional care and services, delicious and nutritious dining, and the highest level of honor and respect. Founded in 1990, MBK Senior Living has focused on ownership and operation of Independent Living, Assisted Living, and Memory Care communities. With over 30 years of service, the company has utilized its unmatched experience to develop innovative programming that focuses on high-quality service, enrichment, and a culture of genuine care. MBK Senior Living is an award-winning leader and innovator in senior housing as a branch of MBK Real Estate. Today, we have expanded to 35 communities in California, Oregon, Washington, Utah, Colorado, and Arizona. From our home office in Irvine, CA, we see to it that each of our locations upholds the MBK Senior Living name.