3 Chewy Jobs
Chewy is Hiring a Remote Customer Service Representative (Remote in Kentucky)
Chewy, America’s #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! You will be part of a team that is made up of strong, passionate team members dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time!
There are several reasons why people choose to work and stay at Chewy – competitive pay, great perks, a supportive culture, and, oh yeah, the ability to make pets, pet parents, and pet partners super happy! For these reasons and many more, we would love for you to consider applying so we can share more about the great opportunities we have for you!
In this role, you should be comfortable working from home. As a remote employee, you must remain a resident of Kentucky, reside within 90 miles of Louisville, Kentucky, and perform all work within the state of Kentucky.
Why you’ll love working here:
- Competitive pay and benefits
- You will focus on excellence and take pride and great care in everything you do
- We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work. You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service
- We’ll empower you to build, grow, and unleash your full potential!
What You’ll Do:
- Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms.
- Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues.
- Go above and beyond to “wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards.
What You’ll Need
- 1-2 years working in a customer-focused environment
- Excellent communication skills
- Ability to multi-task and think critically
- Flexibility to shift schedule and work overtime as needed
- Must be able to pass background check for KY Rx Tech license
- Show up committed to be your best!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Job Summary
Full Time
Retail
$36k-45k (estimate)
05/05/2024
07/03/2024
chewy.com
CLAYTON, IN
15,000 - 50,000
2011
DAVID BORTHWICK
$5B - $10B
Retail
Related Companies
About Chewy
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 45,000 items (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer. Our commitment to customer service is the core of our brand, and our customers love us for it. We WOW pet parents through 24/7 assistance, advice and encouragement every day of th ...
e year. We make pet parenting easy with our convenient Autoship subscription programwhich allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. As an e -commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers experience. From an easy to navigate website and highly rated mobile apps, to detailed order tracking and personalized Pet Profile features, we are transforming the way pet parents shop. We're also growing fast. No longer a young pup, we're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of diverse team members, responsible for driving our latest innovations and customer experiences.
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The job skills required for Customer Service Representative (Remote in Kentucky) include Customer Service, Commitment, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Remote in Kentucky). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Remote in Kentucky). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Remote in Kentucky) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Remote in Kentucky), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Remote in Kentucky). You can explore the career advancement for a Customer Service Representative (Remote in Kentucky) below and select your interested title to get hiring information.
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