Help at Home, is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.

Job Summary:

The Business Intelligence Analyst is an integral part of the Business Intelligence team. This role will support a variety of functional areas by helping answer critical business questions based on data insights. Additionally, this role will provide analysis and expertise to help the business make strategic decisions and drive growth.

This is a REMOTE role.

As a key member of the team:

• You are flexible and can embrace change
• You value progress over perfection
• You care about your work, the team you’re on, and the people we are helping
• You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
• You say what needs to be said, while considering how it’ll affect culture and output
• Hold others to a high standard

 Essential Duties and Responsibilities: 

• Develop, maintain dashboards used by cross functional department leads that drive business decisions.
• Improve existing reports that are deemed business critical.
• Analyze ad hoc data to provide insights to key cross functional teams including but not limited to; Operations, HR, IT, Finance, Accounting, and Compliance.
• Collaborate closely with the Datawarehouse team to develop standard reports that can be regularly utilized by the business.
• Problem solve data anomalies to diagnose root cause of the discrepancy and help identify a solution.
• Compiles and contributes to maintaining accurate supporting documentation such as data dictionaries that will help the business digest new business insights.
• Build effective relationships with all cross functional teams.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong analytical skills and highly detail oriented. 
• Ability to translate technical details into end-user language.
• A natural problem solver with a desire to “dig into the data” and understand the how the insights impact the business.
• Demonstrated ability to be analytically proactive and solution oriented. 
• Proven track record thriving in a performance metric centric role. 

Education and Experience: 

• Bachelors degree in Business, Finance, Economics or related field. 
• Five (3) years of experience in a financial analyst, business intelligence, or data analyst role.
• Advanced in all Microsoft Office software, specifically, PowerBI, and Excel.
• Experience working with FP&A teams and providing financial reporting.
• Intermediate to advanced SQL experience.
• Predictive analytics experience a plus.
• Snowflake experience a plus. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.