Overview

Strategic Integration with Clients | Forward Moving Technology | Employee Centric Culture | Remote

At GSC, we provide 3D engineering solutions to our customers around the country. For over 30 years, our team is dedicated to strategically tackling even the toughest requests with a ‘can-do' attitude. As we expand to new states, our determination and focus to drive innovation and new product development continue to be among our top priorities. 

We value our team’s creativity and communication as this is truly a company of growth and progression. This role will allow you to develop your DriveWorks acumen while exercising these technical competencies by engaging with clients to build automation integration, answer technical questions, troubleshoot, and more. 

If you love collaborating with a myriad of clients in various manufacturing industries to develop strategy, this could be a great role for you!

• PTO (holiday, sick, vacation)
• Medical/Dental/Vision/Life insurance 
• 401k

Responsibilities

• Understand DriveWorks products and provide recommendations for best solutions 
• Work with Customer Service, Business Development and Project Management teams to support pre and post sales 
• Analyze customer needs, prepare specifications, design modifications, make recommendations for efficient use of DriveWorks
• Coordinate and execute installation of software and technical service 
• Provide technical support in person and via phone 
• Provide technical training and consulting 
• Work with Technical Services team to determine project assignments, report project status, and collaborate on problem solving 
• Troubleshoot using SQL

Qualifications

• 2 or 4 year degree in Automation & Maintenance, Process Engineering Technology, Advanced Manufacturing Technology, Information Systems or similar field of study
• 2 years experience using 3D CAD software (SOLIDWORKS preferred)
• 2 years design automation 
• 2 years professional PDM experience 
• Prior technical support experience in software related field 
• Understand engineering processes and terms 
• Mechanical design experience desired
• Customer focused approach and strong presentation skills
• Understanding of computer networking and hardware 

GSC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.