Job Ad Condensed:

About Us:
Globus Medical is dedicated to improving the lives of patients with musculoskeletal disorders. We prioritize innovation and collaboration to enhance surgical techniques and patient outcomes.

Position Summary:
The Sales Support Associate ensures accurate and efficient customer transactions, collaborating closely with Field Sales. This role, with working hours from 11:00 am to 7:30 pm, involves managing orders, handling inventory, and providing crucial support.

Essential Functions:

• Manages customer accounts and orders via phone, fax, and email.
• Collaborates with Field Sales to verify delivered orders.
• Acts as the primary contact for Field Sales, ensuring accuracy and satisfaction.
• Processes loaner and consignment inventory accurately.
• Coordinates inventory movement and provides necessary reports.
• Initiates RMA’s and product complaints promptly.
• Adheres to quality policies and guidelines, ensuring compliance with regulatory requirements.

Qualifications:

• 2 years of experience in Sales, Accounting, or Customer Service.
• Bachelor’s degree preferred, or equivalent relevant business experience.
• Strong problem resolution skills and proficiency in MS Office and Excel.
• Excellent written and verbal communication skills.
• Highly organized with attention to detail.
• Analytical and strong critical-thinking skills.

Our Values:
Our values—Passionate About Innovation, Customer Focused, Teamwork, and Driven—guide our commitment to advancing patient care through continuous improvement.

Physical Demands:

• Required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• Regularly lifts up to 10 pounds, occasionally up to 50 pounds.
• Specific vision abilities required.

Join us if you are passionate about making a positive impact on patient care through innovation and teamwork.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• West Norriton, PA: Relocate before starting work (Required)

Work Location: In person