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Jobs for Humanity is Hiring an IT Support Specialist Near New York County, NY
IT Support Specialist
(please read the full description before applying)
This is a contract opportunity for residents in New York, New York.
Candidates must submit a cover letter with the resume as 1 attachment.
About this position
The primary responsibility of the Technical Support Specialist is to offer technical assistance to users of computer systems. This role will be a 12 month contract at a global tech firm, gaining exposure to various troubleshooting tasks ranging in complexity.
Job Responsibilities:
Address user inquiries related to the operation of computer software or hardware, resolving problems typically of lower complexity.
Conduct remote installation of software and perform hardware testing as needed.
Execute commands and monitor system functioning to ensure correct operations and identify errors.
Maintain records of daily data communication transactions, detailing problems, remedial actions taken, and installation activities.
Utilize technical manuals, engage with users, or employ computer diagnostics to investigate and resolve issues or provide technical assistance and support.
Troubleshooting hands-on experience
Skills/Requirements:
minimum 6 months- 2 years maximum of IT operations experience working with MAC OS and an enterprise ticketing system
Candidate without demonstrated MAC OS experience will not be contacted.
Strong verbal and written communication skills, effective problem-solving abilities, and excellent customer service and interpersonal skills
Mobile Device Support
MDM Knowledge
Office 365 / Google Workplace
Multi-factor authentication
Willing to travel locally between offices
Why should you apply?
Competitive pay & PTO Benefits
collaborative environment
Upskilling Opportunities
Pay/Salary Range: $25-29/hr
YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Job Summary
Part Time
$76k-93k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
