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Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.
A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.
Job Title: Customer Services Associate / Dorm - 29227
Position Type: Part Time – Regular
Shift: Monday to Saturday 8 am to 6 pm and Saturday’s 11 am to 3 pm – shifts will vary from 8 am to 1 pm or 1 pm to 6 pm and Saturday 11 am to 3 pm
Pay: $13/hr to $14/hrs
Special Requirement: Driving License
Job Summary: Providing superior service to every customer, every time, all while maintaining fast and efficient service to all customers for all postal functional areas
The highest priority of the Resident Mailrooms is our customers. The quality and integrity of the services provided to them is paramount to us. We pledge to maintain an environment of mutual support, respect, acceptance, and freedom from bias for all who work here and those who use services. We will treat every customer with honesty, courtesy, integrity and professionalism. We are committed to achieving high customer satisfaction while continuously improving the services we provide.
Essential Functions & Responsibilities:
· Operate mailing and shipping & receiving
· Operate mail equipment, golf carts
· Order supplies and update employee lists
· Pick-up and deliver mail, parcels, to customers
· Handle time-sensitive material like confidential, urgent packages
· Provide courier & messenger services
· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
· Demonstrate flexibility in satisfying customer demands in a high volume, production environment
· Consistently adhere to business procedure guidelines
· Take direction from supervisor or site manager
· participate in cross-training
· Maintain all logs and reporting documentation; attention to detail
· Adhere to all safety procedures
· Perform other tasks as assigned
Key Skills:
· Must be able to drive a cargo van, golf carts and Transit Van
· Data Entry
· Customer Service
Minimum Qualifications:
· High school diploma or equivalent (GED
Physical Requirements:
· Lift large bundles of mail, overnight packages and shipments
Prior Helpful Experience May Include:
· Minimum 1 year Customer Service experience required
· Minimum 1 year Mailroom experience required
Pay Disclosure:
"The pay rate for this position starts at $13.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”
EEO Statement:
Exela is committed to creating a diverse environment and is proud to be an equal-opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.
Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at recruitingsupport@exelatech.com.
Veterans
Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.
Pay Transparency Non-discrimination Provision:
Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 25 per week
Shift:
Work setting:
Experience:
License/Certification:
Ability to Relocate:
Work Location: In person
Part Time
Print & Book Publishing
$45k-55k (estimate)
05/02/2024
08/28/2024
exelatech.com
PENSACOLA, FL
15,000 - 50,000
2017
Public
$1B - $3B
Print & Book Publishing
Exela is a Texas based location-agnostic company that develops and provides BPA and human capital management solutions for businesses.