To ensure consistent, friendly, and efficient food service at Joe's Grill & Bistro

Become knowledgeable of all menu items, ingredients, specials, and prices. Respond tactfully to guest complaints. Communicate all guest suggestions or complaints to the Front House Manager. Monitor guest needs on a continual basis and check for guest satisfaction as required. Maintain a clean and organized work area. Become familiar with casino events and promotions in order to accurately inform dining guests. Accept payment and operate point of sale system. Clear tables of used service items as needed. Follow all alcohol sale and food safety ordinances and regulations. Ensure the highest standards of cleanliness, safety, and guest satisfaction. Verify legal age (21) of guests ordering alcohol. Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures. Obtain and maintain liquor license, gaming license, and food handler’s permit. Comply with tip reporting procedures and Title 31 requirements. Perform other duties as assigned.

Requirements

Special Position Requirements:

Requires problem solving skill and the ability to communicate effectively. Position involves prolonged standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.