Job Duties & Functions

• Approach all encounters with guests and employees in a friendly, service oriented manner.

• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards).

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Maintain a friendly and warm demeanor at all times.

• Comply with certification requirements as required for position to include Food Handlers , Alcohol Awareness, Safety, etc

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.

• Greet and seat guests at appropriate tables in a timely manner.

• Be attentive of guests’ needs assist in providing a pleasant dining experience.

• Assist cashier in collection of money or credit cards from guests and servers as needed.

• Know how to prepare cashier report at the end of the shift.

• Pay out servers’ and service attendants’ tips if appropriate.

• Know how to properly take reservations for outlets.

• Ensure quality control of menus with regard to cleanliness and appearance.

• Perform opening and closing duties according to established side work checklist.

• Ability to answer the telephone according to standards.

• Have a complete knowledge of standards of service for receiving a room service order.

• Have a thorough knowledge of menus and current specials in all applicable departments.

• Assist servers and cashiers in the servicing of guests as needed.

• Know and understand the state liquor laws.

• Perform other duties as requested by management.

• Attend meetings/training as required by management.

Education & Experience

• High School diploma and/or experience in a hotel or a related field preferred.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must be able to multi task.

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must routinely meet deadlines.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Type: Part-time

Pay: $9.00 - $11.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person