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El Encanto Restaurants
Cave Creek, AZ | Part Time
$18k-23k (estimate)
6 Months Ago
El Encanto Restaurants
Cave Creek, AZ | Part Time
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Fountain, AZ | Part Time
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Server
$18k-23k (estimate)
Part Time | Restaurants & Catering Services 6 Months Ago
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El Encanto Restaurants is Hiring a Server Near Cave Creek, AZ

El Encanto in Cave Creek is hiring SERVERS! Apply today to join our team.

Job Description Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by thoroughly following El Encanto's Sequence of Service. Each server's primary objective is to exceed our guests expectations in such a manner that will ensure they will want to return again and again.

Primary Responsibilities and Duties

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Primary

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • All Employees must adhere to El Encanto Core Values.
  • Assist bus and expediter when necessary.
  • Take and prepare to-go orders.

TOOLS AND TECHNOLOGIES

  • Carbonated beverage dispenser
  • Cash registers
  • Commercial use coffee or iced tea makers
  • Ice dispensers
  • Point-of-sale terminals and workstations
  • Touch screen monitors
  • Special purpose telephones
  • Calendar and scheduling software
  • Table management or reservation software (OpenTable)

QUALIFICATIONS FOR THE JOB

  • Be able to communicate and understand the predominant language(s) of our guests.
  • Must have a basic knowledge of dining room and service procedures and functions.
  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

REQUIRED/NECESSARY SKILLS

Math and budgeting

Analytical skills

Basic Computer Skills/knowledge of Aloha and/or similar POS systems and ability to learn and master systems utilized by organization

Decision making

Speaking and Writing

Time management skills

Job Summary

JOB TYPE

Part Time

INDUSTRY

Restaurants & Catering Services

SALARY

$18k-23k (estimate)

POST DATE

11/12/2023

EXPIRATION DATE

10/17/2028

WEBSITE

elencantorestaurants.com

HEADQUARTERS

FOUNTAIN HILLS, AZ

SIZE

<25

FOUNDED

2009

CEO

BILL NELSON

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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About El Encanto Restaurants

The original El Encanto is a romantic Old-World Mission-style restaurant cradled in the heart of Cave Creek. It really has the sights, sounds and Tastes of Mexico. Walk through the archway and you will feel as though you have been transported to Mexico with beautiful tile scenes, wrought iron gates and furnishings. It also has a picturesque pond, where diners famously sit along the water, under a covered patio, and observe and mingle with the playful wildlife, including ducks, turtles, owls, and an amazing blue heron. Each of the El Encanto restaurants have the feel of old Mexico and each has ... a water feature which helps to create and warm and welcoming atmosphere in which to enjoy our fine food. The menu is authentic handmade Mexican Cuisine, with specialties from regions all over Mexico, including daily fresh fish specials. All of the Mexican Cuisine at El Encanto is authentic and handmade, from the freshest ingredients, and is considered by many to be the best Mexican food in the Valley. Each restaurant has uniquely designed indoor/outdoor Cantinas with views of the enchanting setting. Intricate handcrafted details include a bar top made of swirlstone; inlaid Mexican tile; and handmade wrought iron wine racks and chairs designed by local artists. El Encanto Dos also boasts a sports bar with 5 large plasma televisions. The cantinas carry more than 40 different tequilas that can be sampled in flights, and a distinctive wine selection from Mexico, Spain, South America, California and Oregon. The Cantina Tapas menu offers a selection of smaller, more specialized items for the bar clientele. The owners, Bill Nelson and his daughter Christine, have tried to create an authentic Mexican atmosphere in which to enjoy similarly authentic and in many cases unique to Arizona Mexican specialties. All accompanied by a knowledgeable welcoming staff eager to ensure each guests complete enjoyment. More
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