Salary: $14.72 Hourly
Location : Sierra Vista, AZ
Job Type: PART-TIME 19.5 OR LESS HOURS PER WEEK
Job Number: 10 05 23 REQ 1307
Department: PARKS & RECREATION
Opening Date: 10/05/2023
Closing Date: Continuous
DRUG FREE WORKPLACE
Applicants for employment and volunteer opportunities should be aware of the City of Sierra Vista's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
Definition & Essential Functions

"The Department of Leisure & Library Services has several Customer Service Representative positions in various locations, and the City of Sierra Vista reserves the right to change the schedule and/or location to accommodate the needs of the Department."

Under immediate supervision, greets visitors, answers telephones, and provides customer service support for City activities and services. FLSA status: Non-Exempt.

Essential functions included in the job description may include tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.

APPLICANTS MUST BE ABLE TO WORK FLEXIBLE HOURS TO INCLUDE MORNING, EVENING AND WEEKEND SHIFTS. RECREATION FACILITIES ARE OPEN FROM 0530-2000 AND INCLUDE HOURS ON SATURDAY AND SUNDAY.
Tasks
Receives telephone calls, answers questions, provides information, transfers calls, and takes messages; announces visitors; processes registrations for community classes, trips, sports activities, and reservations; maintains calendars for the Leisure Services Department and maintains back-up files for reference; receives money for fees, provides receipts, balances, and makes daily deposits; works special event food booths; provides typing and clerical support for department personnel; assists in inputting payroll.

Processes reservation for City recreation facilities; processes requisitions, and checks requests and petty cash disbursements; assists citizens by listening and responding to their inquiries and complaints; initiates and maintains client service records; maintains financial records of activities and events as assigned; reserves City vehicles for department staff; completes facility request forms for use of public schools; records and transcribes minutes of committee meetings; assists in setting up for special events; types and distributes mass mailings and flyers; distributes incoming mail; aids in setting up, tearing down, and handling financial tasks for special events.
Knowledges, Skills & Other Characteristics
Knowledge of:
Department policies, procedures, and schedules of activities.

Basic office procedures and practices.

Municipal service rates, cycles, and procedures.

The City of Sierra Vista's policies, procedures, standards, and software for fiscal services.

City policies, procedures, and organizational functions.

General City operations, functions, and services.
Skill in:
Maintaining records and accounts.

Cashiering.

Greeting and receiving visitors and telephone callers.

Establishing and maintaining effective working relationships with City staff, customers, and the public.

Communicating effectively, orally and in writing.

Working in a multi-tasking environment.

Using office equipment, including personal computer, computer terminal, calculator, telephone, fax, and copier.

Multitasking.

Using department appropriate software.
Qualifications

High School diploma or GED required. Two (2) years experience in general office, cashiering, or customer service. Must possess and maintain a valid Arizona driver's license. Must be able to work a flexible schedule to include nights and weekends.
The City of Sierra Vista provides an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information. The City of Sierra Vista complies with applicable state and local laws governing nondiscrimination in all employment activities.

The City of Sierra Vista complies with the American's with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities. Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department.
No benefits
01

Which best describes your level of education?

• High School OR GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Some College
• None

02

How many years of experience in cashiering and the ability to balance a cash drawer do you have?

• 0-less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5 years or more

03

How many years of experience in general office work do you have?

• 0-less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5 years or more

04

How many years of experience in providing customer service to public customers do you have?

• 0-less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5 years or more

05

Do you possess a valid driver's license?

• YES
• NO

06

Must possess and maintain a valid Arizona Driver's License immediately following employment.

• I have read and acknowledged the above statement.

07

Are you able to work a flexible schedule to include nights and weekends?

• YES
• NO

08

Which of the following best describes your level of proficiency with Microsoft Word?

• None
• Beginner
• Intermediate
• Advanced

09

Which of the following best describes your level of proficiency with Microsoft Excel?

• None
• Beginner
• Intermediate
• Advanced

10

Which of the following best describes your level of proficiency with Microsoft Access?

• None
• Beginner
• Intermediate
• Advanced

11

The City of Sierra Vista supports a drug and alcohol free workplace. Conditional offers of employment will be given for positions that require pre-employment drug and controlled substance tests. This includes but is not limited to: Amphetamines, Cocaine, Opiates, PCP, all form of marijuana including THC extracts, cannabis, hashish, marijuana extracts and marijuana edibles, and all forms of use will be treated the same. Employment is contingent upon negative test results.
In addition, employment is contingent upon passing a background investigation including fingerprint records check through the Federal Bureau of Investigation and the Arizona Department of Public Safety. Falsifying or omitting information during any stage of the selection process will make you ineligible for City employment at this time and in the future.

• I have read and acknowledged the above statement.

12

The City of Sierra Vista's primary means of communication with applicants is via email. Please add the domain sierravistaaz.gov to your email filter and monitor your spam mail to ensure prompt awareness of correspondences from the City of Sierra Vista.

• I have read and acknowledge the notification above.

Required Question