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Order Management Specialist
Apply
$60k-77k (estimate)
Full Time 6 Days Ago
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Partnership Employment is Hiring an Order Management Specialist Near Tarrytown, NY

Job Description

Job Description

Immediately hiring an Order Management Specialist for a well-known and highly reputable advanced manufacturing company. Conveniently located in Tarrytown, this is a permanent, direct hire opportunity with a hybrid schedule. 2 days remote, 3 in office.  The Order Management Specialist is responsible for providing superior customer service and account management towards new and existing clients. Effective communication skills and database management skills are essential to be successful. Company is very established and continuing to grow, offering a nice career path towards promotions and competitive compensation bonus!

Qualifications

  • College degree preferred
  • A minimum of two years of experience working in corporate customer service, order management, or account management
  • Experience using an ERP system such as JD Edwards or SAP 
  • A positive attitude and a "happy to help" mentality towards customers 

Responsibilities

  • Serve external and internal customers by receiving and processing orders and maintaining accurate information in JD Edwards.
  • Provide product related as well as order-related documentation
  • Interact with Field Sales and other internal resources to ensure all customer orders, inquiries and issues are handled accurately and timely
  • Follow up daily on open orders to ensure on-time delivery - communicate order status with customers and Field Sales, advising of any delivery or schedule changes
  • Quickly resolve all customer complaints and requests for service, assuring the customer’s problem is rectified promptly and satisfactorily
  • Initiate action to resolve any price discrepancies and investigate short payments
  • Process material returns and carrier claims when needed

Job Summary

JOB TYPE

Full Time

SALARY

$60k-77k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/16/2024

WEBSITE

partnershipemployment.com

HEADQUARTERS

WORCESTER, MA

SIZE

25 - 50

FOUNDED

2002

CEO

TANYA HAYWARD

REVENUE

$5M - $10M

INDUSTRY

Business Services

Related Companies
About Partnership Employment

Partnership Employment is a professional services firm offering comprehensive Staffing and Search services in Accounting and Finance, Office and Administration, Legal and Technology on a Consulting, Temp-to-Hire and Direct-Hire basis. The internal Partnership Employment team is uniquely qualified to assist clients due to its excellent track record, business model, and specific industry experience. With decades of staffing industry experience, our partners not only recruit great candidates, but provide you with creative ideas to better utilize your staffing to enhance productivity, reduce costs ... and manage employment risk. Partnership Employment is recognized as one of the Fastest Growing Staffing Firms by Staffing Industry Report. Office locations in Massachusetts, New York, Washington D.C., Texas, Illinois and Tennessee. More
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The following is the career advancement route for Order Management Specialist positions, which can be used as a reference in future career path planning. As an Order Management Specialist, it can be promoted into senior positions as an Order Fulfillment Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Management Specialist. You can explore the career advancement for an Order Management Specialist below and select your interested title to get hiring information.

If you are interested in becoming an Order Management Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Order Management Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Order Management Specialist job description and responsibilities

Order management specialists are responsible for all aspects of order processing.

03/04/2022: Elyria, OH

They are a valuable part of the warehouse team and are ultimately responsible for getting accurate orders shipped quickly, often relying on an order management system and online marketplace data to get the job done.

01/31/2022: Utica, NY

Monitor all vendor performance and evaluate all orders and provide all required approvals.

04/13/2022: Salt Lake City, UT

The best order management specialist controls all aspects of the order management process, from order processing to ensuring fast order fulfillment.

02/15/2022: Lima, OH

The order management specialist sometimes acts as decision makers on any customer returns or order errors.

02/02/2022: Tampa, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Order Management Specialist jobs

Get familiar with project management methodologies.

03/18/2022: Salisbury, NC

Certified Change Management Professional (CCMP).

02/10/2022: Waco, TX

Change Management Certification.

03/24/2022: El Paso, TX

Change Management Specialist Certification.

01/29/2022: Asheville, NC

Earn a high school diploma or GED.

02/04/2022: Duluth, MN

Step 3: View the best colleges and universities for Order Management Specialist.

Butler University
Taylor University
California State University--Maritime Academy
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United States Merchant Marine Academy