SPA MASSAGE THERAPIST

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY:

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

This position involves serving as a poolside massage therapist, offering relaxing treatments by the pool.

ESSENTIAL JOB RESPONSIBILITIES

• Perform various types of massage, including Swedish, deep tissue, hot stone, aromatherapy, and other specialized techniques
• Customize massage treatments based on clients' individual needs and preferences
• Maintain a clean and organized workspace, ensuring a tranquil and inviting atmosphere for clients
• Conduct thorough client consultations to assess their health history and specific requirements
• Stay informed about current spa services and promotions to effectively promote and upsell to clients
• Adhere to all spa policies and protocols, including maintaining client confidentiality and professionalism
• Keep up-to-date records of client treatments, preferences, and progress.
• Provide exceptional customer service by addressing clients' concerns and ensuring a positive experience
• Collaborate with other spa staff to create a seamless and enjoyable spa experience for clients
• Uphold a high level of hygiene and sanitation in all aspects of the massage therapy area
• Educate clients on the benefits of regular massage and recommend follow-up treatments
• Maintain all required licenses and certifications, complying with state and local regulations
• Provide assistance to other Associates and departments to contribute to the best overall performance of the department and the spa
• Perform any other duties as requested by management

REQUIRED QUALIFICATIONS

• 1 years experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa.
• Must hold and maintain CAMTC certification.
• Ability to work flexible hours, including evenings and weekends, to accommodate client schedules.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.

Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)

https://www.theestateyountville.com/

PM22