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Innova Solutions is immediately hiring for a Bilingual Spanish Customer Service Representative
Position type: Fulltime/Contract
Location : 300 Colonial Center Parkway Lake Mary Florida 32746 United States (Hybrid Role)
Duration : 12 Months (Temp to Perm)
As a Bilingual Spanish Customer Service Representative you will:
· Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues.
· Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
· Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
· Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
· Provides support to lower level client processing roles. May be responsible for allocating and checking work of other team members.
· May be responsible for specific supervisory review, training and approval actions.
· Contributes to the achievement of related teams' objectives Bachelor's degree or the equivalent combination of education and experience is required.5-7 years of total work experience is preferred.
· Experience in brokerage processing is preferred.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW .
Thank you!
Prakash Bhagat
Sr. Associate – Recruitment
prakash.bhagat@innovasolutions.com
( 1)
678-831- 5493
Full Time
$47k-61k (estimate)
05/04/2024
05/17/2024
e-volt.nl
New York, NY
<25
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.