Job Title: Front Office Assistant

Location: Newport Beach, CA 92660

Duration: 4 months possible extension

Pay Range- $21.00/hr. - $25.00/hr.

Shift: 8:00am to 5:00 pm M-F

• The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff.
• Interacts with patients, their family members or surrogate decision makers, and the public courteously and according to established standards.
• Greets visitors and answers telephones.
• May collect Copays, close the Cash Drawer, and prepare Month End deposits.
• Collects initial demographic and clinical patient information and accurately enters into the medical record.
• Assists with coordination and execution of patient scheduling including confirmations, cancellations, and rescheduling. -
• Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors.
• Ensures the patient chart has all the required paperwork prior to the patient’s procedure.
• As directed by medical staff orders patient tests to be performed as needed during patient stay.
• The position may work in various Departments as needed.
• Participates in the continuous quality improvement process.
• Performs other duties as assigned.

Required Skills & Experience:

• Minimum one (1) year’s medical front office or equivalent administrative experience required.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel, required.
• Clerical experience to include filing, calculator, and telephone skills required.
• Typing skills of minimum 35 WPM required.
• Working knowledge of medical terminology and anatomy required.

Required Education:

• High School Graduate or equivalent education and experience required.