3 Jobs
Allina Health is Hiring a Clinic Business Representative Associate Near Minneapolis, MN
1
Date Posted:
April 10, 2024
Department:
62306600 Allina Health Group Urgent Care Greenway
Shift:
Day/Evening (United States of America)
Shift Length:
Variable shift length
Hours Per Week:
0
Union Contract:
Non-Union
Weekend Rotation:
Occasional
Job Summary:
Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
- Centennial Urgent Care Edina/ Greenway Urgent care Minneapolis
- Casual Day/Evening
- 8- 8pm M-F, 9- 5pm weekends
- Occasional weekends
- Competitive Benefits
Principle Responsibilities
- Greets, welcomes, and performs the registration process with patients in person or by phone
- Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
- Assists patients with telephone encounters
- Identifies key words to initiate appropriate responses and de-escalation techniques as needed
- Directs patients to appointment or procedure
- Collects co-pays and/or remaining balances
- Obtains signatures from patients as needed
- Responds to questions regarding financial assistance programs
- Performs the End of Day reconciliation process
- May participate in the prescription refill order process as appropriate and in scope for position
- Manages and organizes the patient care lobby (or lobbies) and provides other department support
- Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
- Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
- May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
- Performs weekly downtime check
- Active participation in staff meetings
- Other duties as assigned.
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred preferred and
- Associate's or Vocational degree preferred
- 1 year of basic computer skills required and
- 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel) preferred and
- 0 to 2 years of customer service, clerical, or other business office environment experience preferred and
- 0 to 2 years of medical terminology knowledge preferred
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Job Summary
Full Time
$40k-49k (estimate)
04/26/2024
05/13/2024
allinahealth.org
BROOKLYN PARK, MN
15,000 - 50,000
1983
SHAWNEE STRAND
$3B - $5B
Hospital
Related Companies
The following is the career advancement route for Clinic Business Representative Associate positions, which can be used as a reference in future career path planning. As a Clinic Business Representative Associate, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clinic Business Representative Associate. You can explore the career advancement for a Clinic Business Representative Associate below and select your interested title to get hiring information.
