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Head of Process Re-engineering
TD Bank Pottstown, PA
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$72k-93k (estimate)
Full Time 3 Days Ago
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TD Bank is Hiring a Head of Process Re-engineering Near Pottstown, PA

Company Overview
Our Values
At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they'll always have access to the TD community to experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Job Requirements
Education & Experience:
  • Bachelor's Degree required
  • 15 years of experience at financial services organizations overseeing Process Improvement functions
  • Knowledge of operating the business like an internal consulting firm (broad business acumen, prioritization, talent
  • management)
  • Six Sigma Master Black Belt preferred but can be substituted for the right experience
  • Ability to empower to allow for speed and agility in decision making
  • Ability to role model and enforce TD Values and Leadership Profile
  • Ability to motivate and inspire team to outperform
  • Ability to excel in risk/reward environment
  • Ability to sustain intensity and optimism
  • Knowledge of Smart Efficiency and end-to-end process improvements (with Finance)
  • Must be eligible for employment under regulatory standards applicable to the position.
Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Frequent
  • International Travel - Occasional
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
Job Details
Head of Process Re-engineering, AMCB will lead a team of certified professionals re-designing processes across all of AMCB.

Depth & Scope:
  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Manages TD Bank Process re-engineering department including implementation in partnership with other departments
  • Demonstrated experience/results of standardization of multiple, disparate, manual processes into a lean and automated process in a regulatory environment• Ensures awareness of the latest and best industry standards and solutions and a clear roadmap for each of AMCB processes
  • Ensures transformation to a highly automated, digitized and scalable process environment
  • Ensures alignment with Risk, Compliance, Technology and Lines of Businesses to deliver implementation per agreed timelines
  • Manages and motivates people, by creating an environment conducive to the development and retention of diverse and high performing talent
  • Delivers on agreed upon $MM /- target/impact for the bank year over year
  • Continuously drive collaboration and delivers synergies across the TD U.S. businesses to achieve a better outcome via process improvement and enhancements
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO[redacted] Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!

Job Summary

JOB TYPE

Full Time

SALARY

$72k-93k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/16/2024

WEBSITE

canadatrust.com

HEADQUARTERS

Vancouver, WA

SIZE

25 - 50

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