Threespot UX Strategists gather, define, and clarify business and audience objectives. They are highly skilled at reviewing an organization’s website architecture, usability, and content to identify challenges and opportunities for improvement.

Informed by research, they synthesize, translate, and document their understanding into effective and intuitive digital experiences that meet audience and business goals. They are thoughtful individuals who make decisions with a finite amount of information and can visualize and explain the design, UX, and functional implications of those decisions.

If you want to work for clients who are making a difference and not just a profit, we should talk.

Responsibilities

• Produce UX documentation, including site maps, information architectures, user requirements, personas, user flows, content migration plans, usability testing reports, and functional documentation that communicates site/application structure and organization both to clients and internal team members
• Translate business requirements and user needs into design systems that can be expressed as wireframes, prototypes, and functional specifications that detail content hierarchy, component types, and interactions
• Prepare and conduct workshops for groups of varying sizes and composition both in-person and remotely — engaging participants from internal client stakeholders to potential audience groups
• Communicate findings, ideas, and rationales verbally, visually, and in written form to internal teams and clients clearly
• Translate user and stakeholder research into strategic and tactical recommendations
• Create functional specification documentation for content management systems and the ability to guide and inform the user experience of those systems as they relate to clients’ specific publishing workflow needs

Job Requirements

• Please provide a link to your online portfolio, applications without a portfolio will not be considered
• At least 3 years of experience in a related role at an agency
• Experience working with and designing for content management systems using WordPress, Drupal, or other similar systems
• Adept at evaluating, organizing, labeling, and structuring content to meet audience and business needs
• Strong empathy for users and clients, with an ability to listen to needs and translate those into experience design, including personas, user stories, and user journeys
• Experience designing and documenting structured content types and taxonomies for content management systems
• Skilled at creating high-fidelity wireframes and prototypes in Figma
• Conducting quantitative research (audience research, user interviews, site, and landscape audits) as well as quantitative research (user surveys and usability testing)
• Complementary skills in UX i.e. content strategy, SEO, and Google Analytics, a plus
• Formal education is not a prerequisite; however, we do require real-world work experience to qualify for this position
• Demonstrated experience producing written and visual information architecture work products (via a portfolio or during the interview process)
• Solid written and verbal communication skills
• This is a remote position, but Washington, DC-area candidates are encouraged to apply

About Threespot

Threespot is a Black woman-led digital strategy agency built to fight for socially conscious organizations. Founded in 1999, Threespot aims to interrupt the status quo and reshape how organizations think and talk about themselves. That’s translated into dynamic digital strategies, custom user experiences, and enlivened brands for the likes of the Trevor Project, Color of Change, and Planned Parenthood.

As a Certified B Corp™, we’re motivated to leave this world better off than how we found it. We’re committed to solving complex problems by bringing diverse perspectives and voices to the table and an empathetic ear to every conversation.

Benefits

• $83k-102k annual salary or commensurate with experience.
• This position is available for remote work
• Flexible PTO
• 11 Company/Federal Holidays off
• Medical, dental, and vision insurance plans at little to no cost to you
• 401k with 100% employer match for a portion of contributions
• Monthly home office stipend
• Monthly health and wellness stipend
• Generous professional development program
• Caregiver leave
• 100% employer-paid life, short term disability, and long term disability insurance policies
• Fun company events, activities, and gatherings throughout the year
• Threespot has been a Certified B Corporation since 2015. We chose this path to demonstrate our commitment to using our business as a force for good. A career at a B Corporation means you will be working at a company that balances profit and purpose while delivering a positive impact for our clients, employees, community, and the environment

How to Apply

Click the “apply” link and fill out the application. Please include a cover letter telling us a bit about yourself, why you want to work at Threespot, and how your experience directly relates to the position outlined above. Our HR team will get back to you promptly.

Threespot is committed to increasing our own diversity and continuing to build an inclusive environment at our workplace. We strongly encourage members of all underrepresented communities to apply; including women, people of color, LGBTQ individuals, veterans, and individuals with disabilities.