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Pharmacy Client Support
Start building your career in pharmaceutical service, sales, or account management. Join our Customer Experience team by becoming a Pharmacy Client Support team member where you will start your professional journey.
After ninety days in role, our Pharmacy Client Support team members have the option of working a hybrid schedule with part of the week in office and remote.
Our Pharmacy Client Support team fulfill a vital role in supporting our rapidly growing business. Career progression is a big focus at Leiters, and these individuals are a key interface with our customers;
allowing for early opportunities to grow, assuming increasing levels of responsibility. Candidates displaying competency in their role will have opportunities to progress to Pharmacy Client Support Level 2 and then Level 3, where they will work independently managing either workflow queues or segments of our customer base.
Our Pharmacy Client Support members are considered the future of our Account Representative and Sales teams.
Once hired, a Pharmacy Client Support team member will take responsibility for order fulfillment activities, solving complex customer problems, documenting customer inquiries, data entry activities and other duties as assigned.
They receive training, both in classroom and hands on during their initial month of employment. Our new hires are assigned peer mentors where they receive support throughout the onboarding process.
Most Pharmacy Client Support new hires reach mastery of their role within the first 6 months of employment. After this period, they become eligible for increasing levels of responsibility as positions of Level 2 and 3 become available.
Employees become eligible for Account Representative or Inside Sales Representative positions once employed and successful in their current role for one year.
Why Join Leiters Health?
Are you passionate about making a real impact in the pharmaceutical industry? Do you thrive in a collaborative, innovative environment where your skills and ideas are valued?
Look no further Leiters Health is seeking talented individuals like you to join our dynamic team!
At Leiters Health, we're not just another pharmaceutical company we're pioneers in the field, dedicated to delivering high-quality compounded sterile products and outsourced solutions to healthcare providers nationwide.
Our commitment to excellence and patient safety is at the core of everything we do.
Who We're Looking For :
We're seeking enthusiastic individuals who are driven, adaptable, and passionate about contributing to a mission-driven organization.
Whether you're an experienced professional or just starting your career, Leiters Health provides an environment where your skills and talents will be recognized and appreciated.
Sound like you? Apply today!
General Description :
The Pharmacy Client Support reports to the Customer Experience Manager. This employee is responsible for providing positive customer experience for inbound / outbound telephone inquiries, internal department requests, email correspondence and online orders.
The position requires an individual who works independently and in a team environment, attention to detail, and communication with other functional areas and sites.
Essential Functions :
Experience & Necessary Skills :
Shift :
Benefits :
Timeline : We will be accepting applications on and ongoing basis until position is filled.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .
Please note that we do not work with third-party recruiters or agencies for this position. If you are a qualified candidate and wish to apply for this job, please do so directly through our official application process.
We appreciate your understanding and cooperation in this matter.
Compensation details : 24-29 Yearly Salary
PI7d4523ce7d4a-26289-34333827
Last updated : 2024-05-02
Full Time
Pharmaceutical
$56k-73k (estimate)
05/05/2024
08/02/2024
leiters.com
SAN JOSE, CA
25 - 50
1926
PAUL YAMAMOTO
$5M - $10M
Pharmaceutical
Leiters, founded in 1926, is a trusted FDA-registered 503B outsourcing provider of high-quality hospital and ophthalmology compounded sterile preparations. Leiters is committed to providing healthcare professionals and their patients with high quality outsourced medications. Our team of experts in sterile pharmaceutical manufacturing, repackaging and compounding provide a sophisticated understanding of what it takes to elevate quality and consistency of supply in pharmaceutical outsourcing. The combination of a highly experienced team, with robust processes in a new state-of-the-art outsourcin ...
g facility, helps to ensure delivery of the highest quality medicines. All sterile preparations are produced under the Human Drug Outsourcing Facilities under 503B of the FD&C Act (503B Guidance) and follow Current Good Manufacturing Practices (cGMP). To learn more about how we're Compounding Health please visit www.leiters.com
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The job skills required for Client support include Written Communication, Teamwork, Microsoft Office, Futures, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client support positions, which can be used as a reference in future career path planning. As a Client support, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support. You can explore the career advancement for a Client support below and select your interested title to get hiring information.