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Patient Support Representative- SPANISH SPEAKING, QUADRANT BIOSCIENCES
Department: Payor Relations Reports to: Director of Patient Access
Scheduled Hours- Mon-Friday 11am-7pm
COMPANY
This is a fantastic opportunity to join a rapidly growing company focused on developing novel molecular diagnostics and virtual care solutions to accelerate patient diagnoses and access to life-changing therapeutic treatments. Quadrant Biosciences works with top academic institutions, medical researchers and engineers to translate breakthrough findings into thoughtfully developed, scientifically sound applications. Starting with a simple saliva swab, we leverage next generation sequencing and the power of AI to develop accurate molecular diagnostics for a range of medical conditions including, autism spectrum disorder, concussion and Parkinson’s disease. Quadrant Biosciences was recently highlighted on CNN, NPR, Bloomberg, and Huffington Post for its groundbreaking work.
JOB SCOPE
The purpose of this position is to create an exceptional experience for all individuals accessing Quadrant’s service lines focused on diagnosing autism. Specifically, persons in the position provide support for our virtual care network, As You Are, in the areas of initial frontline communication via inbound and outbound calls, emails, chat and text messages from patients, parents/caregivers, providers, and provider liaisons. Responsibilities include but are not limited to:
KNOWLEDGE, SKILLS AND ABILITIES
WORK ENVIRONMENTS AND HAZARDS
This position requires sitting for extended amounts of time with a majority of the tasks requiring typing at a computer station and managing telephone conversations using a variety of technology. This may be a remote position. Remote employees will provide, at their expense, a secure, dedicated work area and are responsible for maintaining their work area in a safe, secure, and nonhazardous condition at all times.
PHYSICAL DEMANDS
This position is mainly a stationary position involving sitting most of the time but may involve walking or standing for brief periods of time. May require lifting up to 20 pounds.
QUALIFICATIONS
Quadrant Biosciences Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, citizenship, immigration status, or any other characteristic protected by applicable federal, state or local laws and ordinances.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full Time
Durable Manufacturing
$39k-53k (estimate)
12/01/2023
06/30/2024
quadrantbiosciences.com
SYRACUSE, NY
50 - 100
2012
RICHARD UHLIG
$5M - $10M
Durable Manufacturing
The job skills required for Patient Support Representative include Customer Service, Scheduling, Health Care, Patient Care, Patient Registration, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Support Representative positions, which can be used as a reference in future career path planning. As a Patient Support Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Support Representative. You can explore the career advancement for a Patient Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Support Representative job description and responsibilities
Schedule patient appointments and make reminder calls.
03/30/2022: Amarillo, TX
Patient support representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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Assist patients with filling out patient history forms, consent forms and payment contract forms.
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Receive and process cash and credit card payments for medical services rendered.
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Review patient accounts, identify delinquent accounts and collect overdue payments.
04/06/2022: Santa Maria, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Support Representative jobs
Some employers may accept a high-school diploma for entry-level patient service representative positions.
04/05/2022: Knoxville, TN
A good Patient Support Representative must have excellent phone etiquette and interpersonal skills to speak with patients in a high-pressure environment.
03/24/2022: Sioux City, IA
Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.
03/22/2022: Rochester, NY
Representatives should be able to create positive interactions with customers.
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Representatives must determine solutions to a customer’s problem.
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Step 3: View the best colleges and universities for Patient Support Representative.