Initially, we are seeking an Assistant Association Manager with the intent to transition to an Association Manager position. The initial Assistant Association Manager Position responsibilities are:

• Monday – Friday, 9 a.m. to 5 p.m. to ensure coverage of front desk if away
• Answer all phone calls during regular office hours
• Investigate owner complaints and assist with executing a solution in a timely manner
• Coordinate with property manager to schedule maintenance/repairs as needed
• Manage relationships with vendors and service providers.
• Regularly collect and sort the mail and ensure proper postage on all outgoing mail, complete certified mail forms and ship FedEx, as needed.
• Copying and scanning of documents, including scanning to homeowner files
• Ensure filing systems are maintained and current
• Prepare and disseminate resale welcome packets
• Maintain ACC tracking for each association, preparation and dissemination of notices, violations, and fines.
• Manage and co-ordinate PMR requests and approvals
• Create and update board member directories
• Update web content for association websites (monthly)
• Prepare Board packets and other meeting materials at community managers' request
• Assist in obtaining proposals, tracking proposals, and assisting in coordination of projects at community manager’s request
• Input all assessments in QuickBooks and make all bank deposits
• Assist in paying all Association bills
• Preparation and review of Delinquency Reports and assist in the remitting of accounts to legal.
• Maintain tracking for all accounts in legal.
• Provide general support to homeowners and Board Members visiting the office
• Issue communications to homeowners through the Associations website e-mail portal or Outlook as required.

Association Manager duties consist of the above as well as:

-A Community Association Manager is responsible for the day-to-day operations of several community associations.

-Requires the ability to work with Homeowners, Board Members and other team members within the organization.

-Attending 3 to 4 Board meetings per month usually held in the evening hours between 6 pm and 8 pm.

-Mentoring, training and maintaining the Company's relationship with each community that they are responsible for managing.

-Communication between the Board and individual homeowners.

-Ability to negotiate and deal with outside contractors and vendors for the needs of the community.

-Deed restrictions, common area maintenance, etc.-You are the "face of the company" to the communities, Board of Directors and vendors.

Job Types: Part-time, Full-time

Pay: $32,500.00 - $40,000.00 per year

Ability to commute/relocate:

• Trappe, PA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person