6 Jobs
CRS Temporary Housing is Hiring a Collections Specialist Near Phoenix, AZ
Job Location
Corporate Headquarters - Phoenix, AZ
Remote Type
Hybrid
Position Type
Full Time
Salary Range
$20.00 - $22.00 Hourly
Travel Percentage
None
Job Category
Admin - Clerical
Description
CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier. We are currently seeking a candidate for the position of Collections Specialist.
Our office is located in North Phoenix, AZ. New employees will complete initial training in office. Following completion of training, this is a hybrid role, and employees will be required to come to the office periodically for training and/or meetings. Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.
This position is responsible for contacting customers and providing information regarding past-due balances. The Collections Specialist will request payments from customers and clients in a the most cooperative way to represent the company in a professional manner.
Duties/Responsibilities:
- Research and pursuit of all past receivables that are 1 day past due or older.
- Research and share information regarding any customer balance inquiry.
- Research and pursuit of any policyholder receivables as needed.
- Past due account reporting.
- Research and documentation of problematic past due accounts to determine balance due or cause of issue.
- Input and maintain accurate records and customer details in the company's claim tracking system.
- Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system.
- Performs other duties as necessary or assigned.
- Minimum 1 year Collections experience preferred.
- 2 years' customer service experience required.
- Stable work history with excellent attendance
- High School Diploma or equivalent required, college coursework preferred.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel, etc.)
- Strong problem-solving skills with a proactive and innovative focus.
- Must demonstrate accuracy, attention to detail, and excellent organization skills.
- Strong ability to multitask. Sense of urgency and deadline oriented.
- Intermediate competency in math.
- Ability to demonstrate compassion and handle sensitive information.
Job Summary
Full Time
$36k-46k (estimate)
04/18/2024
05/06/2024
crsth.com
Phoenix, AZ
100 - 200
Related Companies
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
