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Summary:
ALCOR Scientific, LLC is a leader in innovative products for the medical device industry. We are in Smithfield, RI and are currently looking for a full-time on-site Technical Support Specialist. This individual Provide support to ALCOR customers, distributors, and field personnel for instrument and assay integration and training, as well as troubleshoot and resolve instrument and/or reagent problems remotely and onsite as needed.
Must effectively communicate with the customer to ensure an understanding of their needs, manage their expectations, and assist with meeting their quality, regulatory, and validation requirements.
Decision-making ability is a key attribute in this role. Individual must be able to discern when to refer the issue to Engineering and/or Senior Management. Much of the communication will be with potential customers, and therefore communication that is consistent with the direction of Marketing is critical.
Duties:
Qualifications:
Education, Experience and Competencies :
Job Type: Full-time
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
by Jobble
Full Time
$75k-100k (estimate)
04/18/2024
05/05/2024
alcorscientific.com
SMITHFIELD, RI
<25
2001
Private
PETER SACCHETI
$10M - $50M
Wholesale
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